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Animal Medical Center of Austin

Updated 2026-10-06 · 1,242 reviewed · 240 listed · Scored from 390 Google reviews · How we rank ›

4.7(390) 86 composite score See reviews on Google ✓ Google-verified Publishes prices
Specialty & Referral VetsEmergency & 24-Hour VetsGeneral Practice VetsHolistic & Integrative Vets
Animal Medical Center of Austin
Location
Berkley Square - Headway, Austin
Services
Specialty & Referral Vets, Emergency & 24-Hour Vets, General Practice Vets
Reviews
390
Ranking
#34 in Specialty & Referral Vets
Best for
Senior pets needing specialized pain management and end-of-life care; budget-conscious pet owners seeking full-service general practice

Business data from Google Business Profile, checked 2026-10-06. Facts from the business's own website were fetched 2026-10-06.

What recent reviews say

Most reviewers praise the clinic's experienced veterinarians-particularly Drs. Gregg and Loretta Farmer-for thorough exams, clear explanations, and genuine compassion with both anxious pets and grieving owners. Staff are consistently described as patient and warm, and the remodeled facility includes dedicated cat rooms and stays clean. Online scheduling is straightforward, and many note that prices remain competitive for the quality offered.

However, recent reviews surface friction: one long-time client saw prices triple after new ownership took over; another faced a medication authorization caught in the AI phone system and was told a temporary vet's case couldn't be managed by other staff. These suggest growing pains as the clinic scales. End-of-life care draws repeated five-star praise, and senior pet management under Dr. Farmer's care has earned devoted followers.

Praised for
  • skilled veterinarians (especially Drs. Gregg and Loretta Farmer)
  • compassionate end-of-life care
  • thorough diagnosis and clear explanations
  • friendly and patient staff
  • clean, modern facility with cat-specific rooms
  • easy online scheduling
  • affordable pricing compared to area clinics
Watch-outs
  • recent price increases after ownership/management change
  • communication gaps with visiting vets regarding continuity of care
compassionatecaring-with-animalsthorough-diagnosisclear-communicationknowledgeable-vetfair-pricingfriendly-staffhandles-anxious-petsclean-facilityeasy-schedulingsenior-pets-end-of-lifepuppies-and-kittens
Best for: Senior pets needing specialized pain management and end-of-life care; budget-conscious pet owners seeking full-service general practice
Think twice if: New ownership has changed pricing and systems; verify current costs before scheduling, especially for surgical procedures

Where this business shines

  • Dr. Gregg Farmer known for complex diagnostics in senior pets and diabetic cats
  • dedicated cat exam rooms in remodeled facility
  • reputedly affordable spay/neuter and surgery vs. other Austin clinics
  • thorough continuity in end-of-life planning

Worth knowing

  • Dr. Gregg Farmer credited with diagnosing complex cases (feline diabetes, thyroid issues) missed elsewhere
  • Technician Gracie noted for patience with anxious pets
  • Dr. Castillo praised for attentiveness and follow-up calls
  • Clinic features cat-specific rooms post-remodel
  • Online scheduling available
  • Wait times reported under 10 minutes in recent visits

What reviews say by service

General Practice Vets
Thorough exams and clear communication from experienced vets; recent pricing increases concern some long-term clients
Emergency & 24-Hour Vets
Services available; limited specific emergency-focused reviews
Low-Cost & Nonprofit Vet Clinics
Historically affordable spay/neuter and surgery; new ownership has raised prices, though still competitive for quality offered
Specialty & Referral Vets
Strong diagnostics reputation, especially for complex senior pet cases and second opinions

How it compares

  • Rated 4.7 against a 4.67 average across the 131 emergency & 24-hour vets businesses listed here.
  • Has more Google reviews than 75% of the businesses in this directory.

What earned this score?

How We Score
Star rating 80
Review volume 100
Review recency 100
Review sentiment 70
Profile completeness 100
Verification 30

Rating breakdown

5
337
4
21
3
6
2
3
1
23

Common questions

How far in advance do I need to book?
Online scheduling is available; one reviewer reported getting an appointment for multiple cats easily. Recent visits show wait times under 10 minutes once checked in.
What neighborhoods do they serve?
Their website lists service areas across North Austin, Mueller, Windsor Park, Hyde Park, Brentwood, and Central Austin; the clinic is in Berkley Square - Headway.
Do they accept outside pharmacy prescriptions?
Recent reviews indicate they will send prescriptions to external pharmacies (e.g., Costco, Chewy); however, one customer experienced delays with the new phone system, so direct contact is recommended to confirm.

Similar veterinarians nearby

Farmer Gregg DVM
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Dr. Farmer and his team earn trust by treating pets as family and never pushing unnecessary care. Reviewers return for years, citing honest prognosis, itemized treatment plans, and thoughtful touches like paw-print memorials after euthanasia.

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Emancipet
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Emancipet

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Emancipet draws consistent praise for low-cost spays, neuters, vaccines, and dental work that cost roughly half what traditional clinics charge. Recent visitors report 30-minute appointment windows and staff who handle anxious pets with patience, though paying after service can add significant time, and phone lines are hard to reach.

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Emancipet Austin Dental and Surgical Center

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Emancipet Austin Dental delivers respected low-cost surgeries and dental work; reviewers highlight affordable pricing, skilled veterinarians, and staff who calm anxious animals. Recent visits show consistent praise for dental cleanings and spay/neuter procedures, though walk-in policies and occasional front desk friction have frustrated some arrivals.

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Last updated 2026-10-06