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Austin Pet & Exotic Hospital

Updated 2026-10-06 · 1,242 reviewed · 240 listed · Scored from 536 Google reviews · How we rank ›

4.6(536) 85 composite score See reviews on Google ✓ Google-verified
Exotic & Avian VetsSpecialty & Referral VetsEmergency & 24-Hour VetsGeneral Practice Vets
Austin Pet & Exotic Hospital
Location
Allandale, Austin
Services
Exotic & Avian Vets, Specialty & Referral Vets, Emergency & 24-Hour Vets
Reviews
536
Ranking
#1 in Exotic & Avian Vets
Best for
Owners of anxious, senior, or exotic pets who value personalized care and transparent billing.

Business data from Google Business Profile, checked 2026-10-06.

What recent reviews say

Most visits result in pets noticeably calmer and treated by name vets praised for skill with nervous animals, exotics, and geriatric pets. Recent five-star reviews outweigh a billing complaint; one reviewer felt charged repeatedly for unclear diagnostics on a wound that remained unaddressed.

Praised for
  • gentle handling of anxious and senior pets
  • Dr. Skellenger and Dr. Titel skilled with exotic birds and cats
  • honest about costs, no upselling
  • same-day appointments available
  • staff attentive and patient
Watch-outs
  • unclear billing practices on diagnostics
  • wound care follow-up uncertain
caring-with-animalscompassionateknowledgeable-vethandles-anxious-petsclear-communicationfriendly-stafffair-pricingeasy-schedulingsenior-pets-end-of-life
Best for: Owners of anxious, senior, or exotic pets who value personalized care and transparent billing.
Think twice if: One recent reviewer reported unclear pricing on diagnostics and unsolved wound care; confirm treatment and cost transparency upfront.

Where this business shines

  • Dr. Skellenger and Dr. Titel noted for expertise with anxious, exotic, and elderly pets
  • same-day appointment availability
  • transparent pricing without upselling
  • accepts CareCredit for payment plans

Worth knowing

  • Dr. Skellenger and Dr. Titel are named vets praised for bird and cat expertise
  • staff accommodates anxious pets and adjusts treatment plans (e.g., lowering glaucoma drop doses to preserve personality)
  • accepts CareCredit for payment plans
  • same-day appointments documented in recent reviews
  • Ashley noted as a caring technician in avian care

What reviews say by service

General Practice Vets
Dr. Skellenger and Dr. Titel praised for senior dog care and avoiding unnecessary euthanasia.
Exotic & Avian Vets
Multiple recent reviews credit vets with restoring health to ill cockatiels, parakeets, and other birds.
Low-Cost & Nonprofit Vet Clinics
Reviewers report transparent costs and no upselling; one disputed a diagnostic billing approach.
Holistic & Integrative Vets
Adjusts treatment plans to minimize side effects (e.g., glaucoma drops) while maintaining pet wellbeing.
Emergency & 24-Hour Vets
Accommodates same-day urgent cases like an injured parakeet.

How it compares

  • Rated 4.6 against a 4.61 average across the 59 exotic & avian vets businesses listed here.
  • Has more Google reviews than 84% of the businesses in this directory.

What earned this score?

How We Score
Star rating 73
Review volume 100
Review recency 100
Review sentiment 70
Profile completeness 100
Verification 30

Rating breakdown

5
454
4
31
3
7
2
4
1
40

Common questions

Can I get a same-day appointment?
Recent reviews confirm same-day appointments are available; call to check current availability.
Does the clinic treat exotic birds and small animals like rabbits?
Yes. Reviews document care for cockatiels, parakeets, bunnies, and cats, with Dr. Titel and Dr. Skellenger noted for avian expertise.
Do you offer payment plans?
The clinic accepts CareCredit to spread costs over time instead of paying upfront.
Request a quote

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Last updated 2026-10-06