Thrive Pet Healthcare - Cedar Park
Most visits earn praise for warm, attentive care and clear explanations, especially during routine exams and end-of-life support. Staff routinely greet pets by name and answer questions without rushing. The Thrive Plus membership offers good value for families with multiple pets or puppies needing frequent visits. Recent complaints center on waits during emergencies without updates, and a concerning practice of separating anxious cats from owners during vaccinations. One owner reported her cat came back bleeding and extremely stressed after being separated for shots. The clinic also faced criticism for redirecting an unexamined cat to emergency care, which led to a costly seven-hour visit that a different vet resolved in 30 minutes the next day.
