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Central Texas Veterinary Speciality and Emergency Hospital

Updated 2026-10-06 · 1,242 reviewed · 240 listed · Scored from 1,424 Google reviews · How we rank ›

4.0(1424) 68 composite score See reviews on Google ✓ Google-verified
General Practice VetsMobile & House-Call VetsLow-Cost & Nonprofit Vet ClinicsExotic & Avian VetsSpecialty & Referral VetsHolistic & Integrative VetsEmergency & 24-Hour Vets
Central Texas Veterinary Speciality and Emergency Hospital
Location
Westgate, Austin
Services
General Practice Vets, Mobile & House-Call Vets, Low-Cost & Nonprofit Vet Clinics
Reviews
1424
Ranking
#101 in General Practice Vets
Best for
Families needing emergency after-hours care for critical conditions; pet owners with pets requiring specialty surgery or imaging.

Business data from Google Business Profile, checked 2026-10-06. Facts from the business's own website were fetched 2026-10-06.

What recent reviews say

Five-star and one-star reviews split roughly evenly. Positive experiences highlight warm, quick emergency responses and skilled surgical teams; families remember staff names and feel their pets were well-handled during crises. Negative recent reviews raise concerns about pressure to pursue costly exploratory procedures without confirmed diagnoses, dismissive communication from certain emergency doctors, and delays in scheduling specialty referrals-including one case where a cat's condition worsened during a week-long wait for a neurology appointment.

Praised for
  • friendly and compassionate emergency care
  • skilled surgeons and specialists
  • quick access and responsive staff
  • clear communication and explanation
Watch-outs
  • aggressive upselling of unconfirmed procedures
  • some doctors lack communication and bedside manner
compassionatecaring-with-animalsknowledgeable-vetfriendly-staffthorough-diagnosisclear-communicationgood-emergency-carerude-staffunnecessary-upsellpoor-follow-uphard-to-get-appointmentlong-wait-timesanxious-or-fearful-pets
Best for: Families needing emergency after-hours care for critical conditions; pet owners with pets requiring specialty surgery or imaging.
Think twice if: High-pressure diagnostic recommendations late at night warrant second opinions before committing to costly unconfirmed procedures.

Where this business shines

  • Multiple board-certified specialists on staff
  • Full surgical and imaging suite with CT capability
  • 24-hour emergency access
  • Many positive emergency response experiences

Worth knowing

  • Dr. Zachery praised for surgery skill and has assistant Sammy
  • Emergency doctor Sam reported as dismissive and rude by recent reviewers
  • Manager Amanda named in complaint about aggressive upselling and poor follow-up
  • Neurology referral took one week to schedule, patient's condition worsened during wait
  • Recent emergency charges reported: $225 exam, $1000 initial stabilization, $4000 quoted for heat stroke treatment, $10000 quoted for unconfirmed uterine surgery

What reviews say by service

Emergency & 24-Hour Vets
Quick triage and compassionate staff in many cases, but communication inconsistent; one doctor criticized as dismissive and rude; some reports of high pressure to pursue expensive unconfirmed procedures.
Specialty & Referral Vets
One-week delay in calling patient back for neurology referral; patient's condition worsened during wait.

How it compares

  • Rated 4 against a 4.62 average across the 214 general practice vets businesses listed here.
  • Has more Google reviews than 98% of the businesses in this directory.

What earned this score?

How We Score
Star rating 34
Review volume 100
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
955
4
118
3
37
2
34
1
280

Common questions

Are they open for emergencies at night?
Yes, they publish hours for 7 days and offer 24-hour emergency and critical care.
Do they have specialists on staff?
Their website lists internal medicine, neurology, surgery, oncology, ophthalmology, and rehabilitation specialists. Dr. Zachery is noted for surgical skills.
How long does it take to get a specialty referral appointment?
One recent review reported waiting a week for a neurology referral callback after referral was sent, though this may not be typical.
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Last updated 2026-10-06