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CityVet | Central Austin

Updated 2026-10-06 · 1,242 reviewed · 240 listed · Scored from 169 Google reviews · How we rank ›

4.9(169) 90 composite score See reviews on Google ✓ Google-verified
General Practice VetsEmergency & 24-Hour VetsSpecialty & Referral Vets
CityVet | Central Austin
Location
North University, Austin
Services
General Practice Vets, Emergency & 24-Hour Vets, Specialty & Referral Vets
Reviews
169
Best for
Pet owners needing same-day urgent care or vets experienced with anxious, senior, and exotic animals.

Business data from Google Business Profile, checked 2026-10-06. Facts from the business's own website were fetched 2026-10-06.

What recent reviews say

Staff and vets here handle urgent cases fast, consult specialists when needed, and treat nervous or older pets with visible patience. Recent visits consistently note reasonable pricing, upfront estimates, and a team that seems to enjoy working with animals. One owner paid $500 for inconclusive diagnostics and further testing offers, though most recent reviews praise clarity and no pressure to upsell.</summary>

<parameter name="sentiment_tags">["compassionate", "caring-with-animals", "thorough-diagnosis", "clear-communication", "knowledgeable-vet", "fair-pricing", "easy-scheduling", "friendly-staff", "handles-anxious-pets", "good-emergency-care", "clean-facility", "puppies-and-kittens", "senior-pets-end-of-life"]

Praised for
  • compassionate, patient staff
  • quick emergency access
  • knowledgeable vets who consult specialists
  • clear pricing and communication
  • genuinely cares about animals
Watch-outs
  • diagnostic uncertainty and high cost without clear resolution
Best for: Pet owners needing same-day urgent care or vets experienced with anxious, senior, and exotic animals.
Think twice if: Diagnostic workups may not always resolve underlying issues quickly, so clarify expected outcomes before committing to multiple tests.

Where this business shines

  • Emergency same-day or next-day access
  • Named vets (Dr. Heidi, Dr. Sunny Tung) praised for expertise and bedside manner
  • Upfront pricing and transparent communication
  • Calm approach with anxious, senior, or exotic pets

Worth knowing

  • Dr. Heidi Moore and Dr. Sunny Tung named frequently in recent reviews
  • Dr. Heidi consults outside orthopedic surgeons for complex cases
  • Staff named: Aaliyah, Preston, Ciara, Ashleigh
  • 22-year-old chinchilla and senior cats noted in reviews as handled with care
  • Upfront price estimates provided before treatment
  • Same-day or early-next-day emergency access reported

What reviews say by service

General Practice Vets
Praised for accessible appointments, clear communication, and fair pricing; one owner found diagnostic testing inconclusive.
Emergency & 24-Hour Vets
Multiple reviews cite same-day or next-day urgent access for injuries and acute distress; staff praised for calm, empathetic response.

How it compares

  • Rated 4.9 against a 4.62 average across the 214 general practice vets businesses listed here.
  • Has more Google reviews than 48% of the businesses in this directory.

What earned this score?

How We Score
Star rating 91
Review volume 97
Review recency 100
Review sentiment 75
Profile completeness 100
Verification 30

Rating breakdown

5
165
4
1
3
1
2
0
1
2

Common questions

Can I get an urgent appointment quickly?
Recent reviews report same-day or next-day availability for injuries and emergencies, even for new patients.
Will I get a price estimate before treatment?
Yes; reviewers report receiving price estimates upfront so there are no billing surprises.
Request a quote

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Last updated 2026-10-06