ATX Vet Index
Menu
Get matched with a vet

CityVet | Steiner Ranch

Updated 2026-10-06 · 1,242 reviewed · 240 listed · Scored from 188 Google reviews · How we rank ›

4.9(188) 89 composite score See reviews on Google ✓ Google-verified
Specialty & Referral VetsGeneral Practice VetsEmergency & 24-Hour VetsMobile & House-Call VetsHolistic & Integrative Vets
CityVet | Steiner Ranch
Location
Steiner Ranch, Austin
Services
Specialty & Referral Vets, General Practice Vets, Emergency & 24-Hour Vets
Reviews
188
Ranking
#3 in Specialty & Referral Vets
Best for
Owners of anxious or fearful pets who value detailed explanations and staff who never rush during visits.

Business data from Google Business Profile, checked 2026-10-06. Facts from the business's own website were fetched 2026-10-06.

What recent reviews say

Staff and doctors consistently treat nervous and sick animals with genuine patience and care, making pets feel at ease rather than anxious. Owners report feeling heard, informed, and fairly priced, especially compared to their prior vet experiences.

Recent visits showcase Dr. Heidi, Dr. Miller, and Dr. Kat earning trust through clear communication, lab result callbacks, and quick turnarounds on acute care. One owner's month-long struggle with a misdiagnosed skin infection before seeking a second opinion highlights that even skilled clinics can miss cytology findings, and follow-up accountability matters when outcomes don't match initial assessments.

Praised for
  • compassionate, patient care with anxious or fearful pets
  • knowledgeable vets who diagnose thoroughly
  • friendly, respectful staff who listen
  • reasonable pricing for the quality offered
  • convenient neighborhood location
Watch-outs
  • missed diagnosis leading to prolonged animal suffering
  • slow follow-up or lack of owner accountability after service failures
compassionatecaring-with-animalsthorough-diagnosisclear-communicationknowledgeable-vetfair-pricingfriendly-staffhandles-anxious-petsgood-emergency-carepuppies-and-kittenssenior-pets-end-of-life
Best for: Owners of anxious or fearful pets who value detailed explanations and staff who never rush during visits.
Think twice if: Diagnostic accuracy on skin conditions or ear infections can take time; a second opinion early may help if symptoms persist after initial treatment.

Where this business shines

  • Same-day or next-day urgent appointments
  • Holistic services (acupuncture, Chinese herbal medicine) available on-site
  • Staff and vets actively communicate test results and treatment reasoning
  • Pricing competitive with other Austin clinics

Worth knowing

  • Dr. Heidi, Dr. Miller, and Dr. Kat named as staff vets
  • Urgent care available; can see sick animals first thing in morning
  • Calls owners with lab results
  • Acupuncture and Chinese herbal medicine offered
  • Boarding and dayplay services listed
  • Cytology testing mentioned (owner discovered this lack in a complaint)

What reviews say by service

General Practice Vets
Thorough exam and clear communication during routine visits and puppy care; owners feel unhurried and heard.
Emergency & 24-Hour Vets
Fast morning appointments for acute illness; strong continuity and owner communication through multi-day cases.
Specialty & Referral Vets
On-site acupuncture and Chinese herbal medicine available; general surgery and dental services noted.
Mobile & House-Call Vets
Mobile service listed on website; no review evidence of this service specifically.
Holistic & Integrative Vets
Acupuncture and Chinese herbal medicine services available; staff certified in Chinese Herbal Medicine (CVCH).

How it compares

  • Rated 4.9 against a 4.66 average across the 137 specialty & referral vets businesses listed here.
  • Has more Google reviews than 51% of the businesses in this directory.

What earned this score?

How We Score
Star rating 91
Review volume 99
Review recency 100
Review sentiment 70
Profile completeness 100
Verification 30

Rating breakdown

5
175
4
7
3
2
2
0
1
4

Common questions

Can I get a same-day or urgent appointment if my pet is sick overnight?
Yes. Recent reviews show the clinic can schedule urgent cases first thing in the morning, with doctors able to continue care through the next day if needed.
Do you offer acupuncture or herbal medicine?
Yes. The clinic offers acupuncture and Chinese herbal medicine as part of their services, and staff are certified in Chinese Herbal Medicine (CVCH).
Will the vet explain test results and treatment plans?
Yes. Multiple reviews note that doctors call owners with lab results, explain findings thoroughly, and do not rush through visits.
Request a quote

Similar veterinarians nearby

2222 Veterinary Clinic
88

2222 Veterinary Clinic

4.8(467)✓ Google-verified

Most owners see 2222 as their go-to clinic for the personalized care and clinical expertise they bring to routine visits, emergencies, and complex surgical cases. Dr. Frank Metzler's willingness to invest time in diagnosis, perform intricate procedures like internal stitching, and walk families through end-of-life decisions stands out. The team handles anxious cats and dogs with visible patience. Recent reviews show strain: a handful of owners report dropped follow-ups on serious concerns, front-desk scheduling slip-ups, and missed communication after procedures, though the clinic has addressed some staff issues. The clinic offers boarding, dental work, pain management, rehabilitation, and full pharmacy services across Austin and West Austin. Their 4.8 average across 467 reviews reflects strong technical reputation tempered by a small but vocal group frustrated by what they saw as missed diagnoses or dismissal of symptoms that later proved serious.

General Practice VetsExotic & Avian VetsEmergency & 24-Hour Vets
View profile
Lone Star Pet Vet
87

Lone Star Pet Vet

5.0(85)✓ Google-verified

Dr. Kelly Breazeale and her husband Jim arrive at your home with the exact tools nervous dogs, cats, and anxious owners need: patience, genuine care, and the proven ability to complete full exams, vaccines, and blood draws in a calm home setting without sedation. Reviews consistently highlight how animals who normally panic at clinics relax completely at home, while Jim's responsiveness and Dr. Breazeale's evidence-based approach and affordability build lasting trust across Austin, Lakeway, and Central Texas. Their breadth spans wellness exams and end-of-life care, with particular strength in managing senior pets and multi-pet households on a single visit. Every recent review confirms the same outcome: pets finish happier, owners feel heard, and the team leaves without the stress or bill shock that traditional clinics often bring.

Mobile & House-Call VetsGeneral Practice Vets
View profile
Four Paws At Four Points
89

Four Paws At Four Points

4.8(505)✓ Google-verifiedPublishes prices

Four Paws earns trust through genuine care: staff remember pets over decades, handle surgery with updates and post-procedure calls, and walk families through the hardest decisions with handwritten condolences. New ownership under Dr. Boudoin has kept this momentum intact, with reviewers noting appointments fit into their schedules and prices feel fair for the attention given.

General Practice VetsMobile & House-Call VetsEmergency & 24-Hour Vets
View profile

Own this business? Get featured

Own or market a business here? Ask about featured placement and advertising on this directory. Your message goes straight to the directory team.

Last updated 2026-10-06