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Great Oaks Animal Hospital: Grimm Kelli DVM

Updated 2026-10-06 · 1,242 reviewed · 240 listed · Scored from 12 Google reviews · How we rank ›

4.3(12) 57 low data composite score See reviews on Google
General Practice VetsLow-Cost & Nonprofit Vet ClinicsHolistic & Integrative Vets
Great Oaks Animal Hospital: Grimm Kelli DVM
Location
Cat Hollow, Round Rock
Services
General Practice Vets, Low-Cost & Nonprofit Vet Clinics, Holistic & Integrative Vets
Reviews
12
Best for
owners with pets who are fearful or anxious during vet visits

Business data from Google Business Profile, checked 2026-10-06.

What recent reviews say

Dr. Grimm and Dr. Kingston earn strong praise for patience with nervous animals and careful treatment, but recent reviews flag front desk problems: unauthorized charges delayed days after appointments, and confusing phone scheduling that frustrated at least one paying client. Staff attitudes toward patient questions have also drawn complaint.

Based on limited recent reviews, so treat this as low-confidence.

Praised for
  • caring and attentive doctors
  • patient with anxious or frightened pets
  • clear explanations of care
  • thorough medical work
Watch-outs
  • billing errors and unauthorized charges
  • rude or unhelpful phone staff
caring-with-animalsknowledgeable-vetclear-communicationfriendly-staffrude-staffhandles-anxious-petsbilling-surpriseshard-to-get-appointment
Best for: owners with pets who are fearful or anxious during vet visits
Think twice if: billing problems and front desk delays can occur; verify charges match what you were told at checkout

Where this business shines

  • veterinarians known for patience with anxious pets
  • thorough medical exams
  • staff who take time to explain diagnosis and treatment

Worth knowing

  • Dr. Grimm and Dr. Kingston named as primary veterinarians
  • instances of unauthorized charges appearing days after visits
  • unclear phone scheduling: two different appointment windows reported
  • veterinarians wait for frightened animals to calm before exams instead of forcing handling

What reviews say by service

General Practice Vets
veterinarians praised for calm handling and thorough exams, but billing and scheduling problems reported
Low-Cost & Nonprofit Vet Clinics
not consistently positioned as low-cost; one review called pricing 'a little pricey' despite general practice focus

How it compares

  • Rated 4.3 against a 4.62 average across the 214 general practice vets businesses listed here.
  • Has more Google reviews than 25% of the businesses in this directory.

What earned this score?

How We Score
Star rating 68
Review volume 48
Review recency 28
Review sentiment 50
Profile completeness 100
Verification 30

Rating breakdown

5
9
4
0
3
1
2
1
1
1

Common questions

Do they handle pets that are anxious or scared?
Yes. Both veterinarians are noted for waiting patiently for frightened animals to calm down rather than rushing exams.
How long does it usually take to get an appointment?
Phone scheduling appears inconsistent. At least one review mentioned standard booking 2 weeks out, with same-day appointments available only by calling at 5:30 PM.

Similar veterinarians nearby

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Dr. Baugh has served as a family vet for years, turning vet visits into something pets look forward to rather than dread. Membership in their PAWS Plan delivers meaningful savings on routine care.

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Great Oaks Animal Hospital
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Great Oaks Animal Hospital

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Long-term clients drive past closer clinics to return here, drawn by vets who know their pets by name and take time to answer every question. Staff send flowers after pet loss, emergency care is rapid, and recent visits confirm consistent quality across all doctors and technicians.

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CityVet | Brushy Creek Veterinary Clinic & Urgent Care

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Staff at this clinic consistently go beyond routine care, making anxious pets feel at home and explaining every treatment option without pressure. They excel at handling nervous, reactive, and special-needs animals, offer surgical and urgent services on-site, and manage international health certificates with current documentation knowledge. Recent visits highlight Dr. Vigil, Dr. Arianna, and Dr. Winnie's gentle approach and their team's warmth even during extended hours. One reviewer noted excessive appointment texts but praised the care quality, and several mention premium pricing.

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Last updated 2026-10-06