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Northwest Austin Veterinary Center

Updated 2026-10-06 · 1,242 reviewed · 240 listed · Scored from 469 Google reviews · How we rank ›

4.7(469) 83 composite score See reviews on Google ✓ Google-verified Publishes prices
General Practice VetsMobile & House-Call VetsEmergency & 24-Hour VetsSpecialty & Referral Vets
Northwest Austin Veterinary Center
Location
Columbia Oaks, Austin
Services
General Practice Vets, Mobile & House-Call Vets, Emergency & 24-Hour Vets
Reviews
469
Ranking
#78 in General Practice Vets
Best for
Owners of anxious, traumatized, or senior pets seeking compassionate, patient veterinary care.

Business data from Google Business Profile, checked 2026-10-06. Facts from the business's own website were fetched 2026-10-06.

What recent reviews say

Reviewers consistently praise named veterinarians (especially Dr. Craciun and Dr. Simmons) for genuine compassion with nervous, traumatized, and senior pets. The team greets clients by name, spends time understanding each animal's needs, and handles anxious dogs with treats and patience. However, recent complaints flag vaccines priced five times above market rate and a serious incident with Dr. Boyd using physical dominance tactics that injured a patient.

The clinic operates as a full-service practice offering emergency care, surgery, dental work, and geriatric support. End-of-life care was specifically praised. Staff consistency and follow-up stand out. The business claims 30 years of operation and a first exam price of $25, though routine vaccine and visit costs have drawn substantial criticism from budget-conscious owners.

Praised for
  • Dr. Craciun's gentleness with traumatized and anxious pets
  • compassionate, patient care from named vets (Craciun, Simmons, Dunn, Abass)
  • team treats animals like family
  • good end-of-life support
  • staff handles difficult pets well
Watch-outs
  • pricing significantly higher than market rate for vaccines and routine care
  • Dr. Boyd used physical dominance methods that caused visible injury
compassionatecaring-with-animalsknowledgeable-vetclear-communicationfriendly-staffhandles-anxious-petsgood-emergency-careoverpricedsenior-pets-end-of-life
Best for: Owners of anxious, traumatized, or senior pets seeking compassionate, patient veterinary care.
Think twice if: Budget-conscious owners; vaccine costs reported at five times typical market rate.

Where this business shines

  • Veterinarians (Craciun, Simmons, Dunn, Abass) known by name and reputation for compassion
  • exceptionally patient with anxious and traumatized pets
  • strong end-of-life and geriatric care
  • team greets clients by name; consistent follow-up

Worth knowing

  • Dr. Ovidiu Craciun known for work with traumatized and anxious pets
  • Dr. Eric Simmons praised for follow-up and understanding patient needs
  • Dr. Dunn and Dr. Abass also named as compassionate practitioners
  • End-of-life support specifically praised
  • Vet tech described as kind and competent by all reviews mentioning them
  • First exam advertised at $25 on their website
  • Recent complaint: Dr. Bill Boyd used physical dominance techniques resulting in visible injury to patient's eye

What reviews say by service

General Practice Vets
Praised for compassionate exams and patient handling; vaccine pricing flagged as significantly above market.
Emergency & 24-Hour Vets
Next-day emergency appointment offered; Dr. Abass called low-cost alternative to help with cost of surgery.
Specialty & Referral Vets
Offered referral and cost estimate to low-cost vet for eye mass removal surgery.
Low-Cost & Nonprofit Vet Clinics
First exam $25; routine pricing critiqued as 5x market rate for vaccines; some reviewers found charges reasonable.

How it compares

  • Rated 4.7 against a 4.62 average across the 214 general practice vets businesses listed here.
  • Has more Google reviews than 80% of the businesses in this directory.

What earned this score?

How We Score
Star rating 80
Review volume 100
Review recency 100
Review sentiment 57
Profile completeness 100
Verification 30

Rating breakdown

5
419
4
16
3
5
2
6
1
23

Common questions

Do they accept new patients from the Humane Society?
Yes; their website implies a partnership with the Humane Society that refers new adopters for a first free checkup and month of free care.
Can they see anxious or traumatized dogs?
Yes; multiple reviewers report the team treats nervous and previously traumatized pets with treats, patience, and calm explanation.
What is the first exam cost?
Their website lists the first exam at $25.

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Wood, Jason D, DVM
66 low data

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5.0(15)✓ Google-verified

Dr. Wood and his son run a general practice trusted by long-term clients from across the region. Owners consistently report ethical care, affordability, and vets who take time to diagnose thoroughly, explain options, and follow up personally on difficult cases.

General Practice Vets

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Last updated 2026-10-06