Business data from Google Business Profile, checked 2026-10-06. Facts from the business's own website were fetched 2026-10-06.
Every recent review praises the doctors (Dr. Oliver, Dr. Reynolds, Dr. Ussery) and entire staff for knowing pets by name and treating them like family. Reviewers repeatedly mention feeling rushed, no hard sell, thorough answers to questions, and genuine care - even with anxious or difficult animals. Several note they've trusted OAH for 6+ years through routine visits, emergencies (foreign body ingestion, acute needs), and chronic issues (digestive problems, ear infections). One reviewer valued fair pricing relative to care quality.
The practice, operating since 2006 in Oak Hill, handles general care, surgery, pharmacy, and specialist referrals. Staff including Kandice, Jordan, and Jodi are named as standout for making pets comfortable. The personalized, non-corporate approach and willingness to think outside the box for treatment solutions come up repeatedly. No complaints appear in the recent reviews.
Recent reviews praise the clinic's affordable vaccination services and staff attentiveness with anxious animals. The one older complaint about store staffing does not reflect current vaccination clinic experience.
Reviewers consistently experience attentive, skilled care from Dr. Geigel and his team, who listen to concerns and treat pets as family members. The clinic excels with complex cases, exotic pets, and poultry, and staff members are remembered for their genuine compassion. A small-town atmosphere and independence from corporate ownership stand out. One recent negative review detailed a missed cancer diagnosis and extensive unnecessary testing, costing thousands before a friend's outside suggestion. Most recent reviews (past month) remain strongly positive about surgical skill and compassionate care, including treatment of a venomous bite and avian impaction.
Reviewers have stuck with Travis Country for decades because staff treat both pets and owners with genuine care. Multiple clients report same-day appointments, gentle handling of older and anxious animals, and clear explanations that build confidence in the care provided. The practice draws consistent praise for balancing thorough diagnostics and surgery with accessible pricing, backed by staff who smile through pedicures and celebrate their patients' 17th birthdays.
Last updated 2026-10-06