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PAZ Veterinary East

Updated 2026-10-06 · 1,242 reviewed · 240 listed · Scored from 504 Google reviews · How we rank ›

4.6(504) 81 composite score See reviews on Google ✓ Google-verified Publishes prices
Holistic & Integrative VetsGeneral Practice VetsEmergency & 24-Hour VetsSpecialty & Referral Vets
PAZ Veterinary East
Location
Govalle, Austin
Services
Holistic & Integrative Vets, General Practice Vets, Emergency & 24-Hour Vets
Reviews
504
Ranking
#26 in Holistic & Integrative Vets
Best for
Owners seeking Fear Free care for anxious or previously feral cats and dogs, especially senior and end-of-life support.

Business data from Google Business Profile, checked 2026-10-06. Facts from the business's own website were fetched 2026-10-06.

What recent reviews say

Most visits go smoothly with warm staff, especially for anxious or senior animals. However, a recent high-cost appointment was rushed and marred by undisclosed vaccine decisions and an abandoned service, raising questions about whether urgency or profit drives prioritization in busy slots.

Praised for
  • knowledgeable, attentive staff
  • Fear Free approach with anxious pets
  • end-of-life and senior pet care
  • flexible scheduling and quick access
  • personalized attention to individual pets
Watch-outs
  • inconsistent service delivery at high prices
  • lack of transparency in clinical decisions
compassionatecaring-with-animalsknowledgeable-vetclear-communicationfriendly-staffhandles-anxious-petsclean-facilitybilling-surpriseseasy-schedulingoverpriced
Best for: Owners seeking Fear Free care for anxious or previously feral cats and dogs, especially senior and end-of-life support.
Think twice if: Medication pricing warrants comparison to pharmacies (HEB, Chewy) before committing; one recent appointment was 45 minutes late and felt rushed.

Where this business shines

  • Fear Free trained and certified
  • named veterinarians (Dr. Ray, Dr. Lau, Dr. Castleman)
  • holistic treatments including acupuncture
  • flexible scheduling

Worth knowing

  • Dr. Ray, Dr. Lau, and Dr. Castleman named and praised for senior and end-of-life care
  • Staff offer hiding spots and treats (churu) to calm nervous cats
  • Fear Free certified
  • Dental cleaning for feral cats mentioned
  • New Client First Exam offered at 50% off (website claim)

What reviews say by service

General Practice Vets
Routine care is warm and attentive, but one recent appointment was rushed and lacked transparency in clinical choices.
Holistic & Integrative Vets
Herbal medicine and acupuncture offered; limited review detail on outcomes.
Emergency & 24-Hour Vets
Staff responded promptly to an after-hours medication crisis with direct follow-up.
Specialty & Referral Vets
End-of-life and senior care highly praised; gentle guidance and private space provided.

How it compares

  • Rated 4.6 against a 4.62 average across the 214 general practice vets businesses listed here.
  • Has more Google reviews than 81% of the businesses in this directory.

What earned this score?

How We Score
Star rating 73
Review volume 100
Review recency 100
Review sentiment 57
Profile completeness 100
Verification 30

Rating breakdown

5
438
4
20
3
7
2
10
1
29

Common questions

Do you offer discounts for first-time clients?
Yes, the website advertises 50% off a new client first exam.
Can I bring anxious or aggressive cats to PAZ East?
Yes. Staff are Fear Free trained, offer hiding spots and treats to calm nervous animals, and take time to acclimate them before procedures.
Can I use my own pharmacy for prescriptions?
Prescriptions require PAZ approval. The clinic will fill them, but prices may be higher than HEB or Chewy; ask about generic options and discounts before accepting.

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General Practice Vets

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Last updated 2026-10-06