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Pet and Bird Clinic

Updated 2026-10-06 · 1,242 reviewed · 240 listed · Scored from 529 Google reviews · How we rank ›

4.2(529) 74 composite score See reviews on Google ✓ Google-verified Publishes prices
Exotic & Avian VetsGeneral Practice Vets
Pet and Bird Clinic
Location
South Austin, Austin
Services
Exotic & Avian Vets, General Practice Vets
Reviews
529
Ranking
#26 in Exotic & Avian Vets
Best for
budget-conscious owners seeking same-day or urgent general care for cats, dogs, and chickens

Business data from Google Business Profile, checked 2026-10-06. Facts from the business's own website were fetched 2026-10-06.

What recent reviews say

Pet and Bird Clinic in South Austin wins loyal customers through low office visit fees ($19.95), quick same-day appointments, and Dr. Patel's ability to diagnose without unnecessary tests. Staff warmth and affordable spay coupons draw budget-conscious pet owners, though two recent reviews describe aggressive bird handling and long hold times that caused distress.

Praised for
  • affordable pricing and low-cost services
  • knowledgeable and thorough diagnosis
  • staff friendliness and warmth
  • same-day and flexible scheduling
  • compassionate handling of calm pets
Watch-outs
  • rough handling of birds during exams
  • long waits and holding times for dropped-off pets
fair-pricingknowledgeable-vetfriendly-staffeasy-schedulingcaring-with-animalscompassionateclear-communication
Best for: budget-conscious owners seeking same-day or urgent general care for cats, dogs, and chickens
Think twice if: bird owners; recent reviews describe rough handling during exams and extended wait times for dropped-off pets

Where this business shines

  • office visit fee of $19.95
  • affordable spay and neuter coupons
  • same-day appointments available
  • Dr. Patel's diagnostic skill without unnecessary tests

Worth knowing

  • Dr. Patel provides diagnosis without unnecessary imaging when appropriate
  • publishes coupons in the Chronicle
  • two locations (South and North Austin)
  • paper filing system rather than electronic
  • accepts same-day drop-offs with multiple-hour waits
  • office visit cost $19.95
  • X-ray pricing around $165

What reviews say by service

Low-Cost & Nonprofit Vet Clinics
affordable spay coupons and low visit fees draw budget owners; medications remain a cost concern for some
General Practice Vets
Dr. Patel praised for thorough diagnosis and avoiding unnecessary tests; staff described as friendly and efficient
Exotic & Avian Vets
recent reviews report rough handling and long hold times for dropped-off birds, though older reviews praise general care

How it compares

  • Rated 4.2 against a 4.61 average across the 59 exotic & avian vets businesses listed here.
  • Has more Google reviews than 83% of the businesses in this directory.

What earned this score?

How We Score
Star rating 48
Review volume 100
Review recency 100
Review sentiment 57
Profile completeness 100
Verification 30

Rating breakdown

5
367
4
53
3
17
2
18
1
74

Common questions

How much is a basic office visit?
Their website lists $19.95 for an office visit.
Can I get a same-day appointment?
Yes. Recent reviewers report being accommodated within an hour, though patients can wait 30+ minutes for appointments and multiple hours if dropping off a pet.
Do they have coupons available?
The clinic publishes spay and neuter coupons in the Austin Chronicle.
Request a quote

Similar veterinarians nearby

South Branch Pet & Bird Clinic: Patel Kishor DVM
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Recent visits show sharp splits: some customers praise Dr. Patel's thorough exams, calm bedside manner, and the warmth of staff like Julia and Molly, especially during urgent care. The $19.95 office visit and reputation for fair pricing attract many. However, others report aggressive billing, with charges far exceeding verbal quotes (antibiotic shot quoted at $40, charged $125; parasite medicine marked up 10x Chewy prices). Front desk rudeness and misinformation about services offered recur across recent reviews. Dr. Patel himself rates highly when customers see him directly, but the clinic's reception experience and billing transparency remain inconsistent. Some long-time clients have switched practices over pricing shock. Staff turnover or training issues appear to affect appointment-booking accuracy and professionalism, particularly at the front desk.

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South Congress Veterinary delivers genuine animal care at prices that don't break the bank. Staff and Dr. Hardesty earn consistent praise for honesty-they skip the upselling and focus on what pets actually need. The clinic trades frills for affordability, and most reviewers say that trade works perfectly. Teeth cleanings and routine checkups are popular services here. The team handles same-day appointments and keeps records handy. One reviewer noted the space feels dated and dusty, but emphasises care quality remains solid for standard visits.

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Last updated 2026-10-06