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Southwest Vet

Updated 2026-10-06 · 1,242 reviewed · 240 listed · Scored from 455 Google reviews · How we rank ›

4.9(455) 93 composite score See reviews on Google ✓ Google-verified
General Practice VetsEmergency & 24-Hour VetsSpecialty & Referral VetsHolistic & Integrative Vets
Southwest Vet
Location
Oak Hill, Austin
Services
General Practice Vets, Emergency & 24-Hour Vets, Specialty & Referral Vets
Reviews
455
Ranking
#6 in General Practice Vets
Best for
Owners of anxious pets needing thorough care without pressure to upsell.

Business data from Google Business Profile, checked 2026-10-06. Facts from the business's own website were fetched 2026-10-06.

What recent reviews say

All 16 recent reviews gave 5 stars. Reviewers consistently praise the vets for explaining treatment options clearly and avoiding unnecessary upsells. Staff go out of their way for anxious pets, and the surgery team handled a critical spleen rupture with speed and care, including detailed aftercare.

The practice opened in 2016 and serves the Austin area. Their website lists general wellness, dentistry, dermatology, cardiology, oncology, and urgent care alongside holistic and end-of-life services. Named vets appear across reviews (Dr. Pelaez, Dr. Kmietsch, Dr. Singleton, and others). A long-term client noted Southwest had cared for their dogs over 20 years. One reviewer highlighted staff member Cheyenne for exceptional service.

Praised for
  • knowledgeable and thorough vets
  • kind and compassionate staff
  • clear explanations and price transparency
  • accommodating to anxious pets
  • strong emergency and surgical care
knowledgeable-vetcompassionatecaring-with-animalsclear-communicationfair-pricinghandles-anxious-petsgood-emergency-carethorough-diagnosisfriendly-staff
Best for: Owners of anxious pets needing thorough care without pressure to upsell.

Where this business shines

  • Strong surgical and emergency response
  • Knowledgeable vets who explain thoroughly
  • No unnecessary upsells
  • Accommodating to anxious and fearful pets

Worth knowing

  • Named vets include Dr. Pelaez, Dr. Kmietsch, Dr. Singleton
  • Staff member Cheyenne noted for exceptional service
  • Handled critical spleen rupture surgery with detailed price transparency and follow-up
  • Accommodated dog with floor anxiety by examining in the car
  • Long-term client relationship spanning over 20 years with same family
  • Offers Cytopoint therapy for allergies
  • Staff provided phone consultation to explain test results and expedited special food delivery

What reviews say by service

General Practice Vets
Thorough exams and preventive care with clear explanations and no upselling.
Emergency & 24-Hour Vets
Fast response to critical surgery like spleen rupture with transparent pricing and detailed aftercare.
Specialty & Referral Vets
Strong capability in surgery, dermatology, cardiology, and oncology with knowledgeable, communicative vets.
Holistic & Integrative Vets
Offer holistic and therapy services including Cytopoint allergy treatment.

How it compares

  • Rated 4.9 against a 4.62 average across the 214 general practice vets businesses listed here.
  • Has more Google reviews than 79% of the businesses in this directory.

What earned this score?

How We Score
Star rating 92
Review volume 100
Review recency 100
Review sentiment 81
Profile completeness 100
Verification 30

Rating breakdown

5
433
4
13
3
1
2
1
1
7

Common questions

Does Southwest Vet handle anxious pets?
Yes. They accommodated one dog who was fearful of slippery floors by performing the exam in the car. Staff tailor approaches to help pets feel comfortable.
What happens if my pet needs emergency surgery?
They move quickly, provide price transparency upfront, prepare you and your pet, and follow up with aftercare calls and check-ins.
Does Southwest Vet explain costs and avoid unnecessary treatments?
Yes. Reviewers specifically noted they 'only advise on what your pet needs' and avoid upselling, and one review highlighted price transparency during a surgical case.
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Last updated 2026-10-06