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VCA Tanglewood Animal Hospital

Updated 2026-10-06 · 1,242 reviewed · 240 listed · Scored from 218 Google reviews · How we rank ›

4.4(218) 83 composite score See reviews on Google ✓ Google-verified
Low-Cost & Nonprofit Vet ClinicsGeneral Practice VetsSpecialty & Referral Vets
VCA Tanglewood Animal Hospital
Location
Cherry Creek, Austin
Services
Low-Cost & Nonprofit Vet Clinics, General Practice Vets, Specialty & Referral Vets
Reviews
218
Ranking
#24 in Low-Cost & Nonprofit Vet Clinics
Best for
Owners of senior pets needing long-term care; families relocating within Austin wanting continuity.

Business data from Google Business Profile, checked 2026-10-06. Facts from the business's own website were fetched 2026-10-06.

What recent reviews say

Staff earn consistent praise for warmth and genuine care, from routine appointments through end-of-life support. Dr. Robben stands out for taking time with complex senior cases. The clinic schedules appointments promptly and follows up with check-in messages. One major caveat: callers mistaking it for a true 24-hour emergency hospital report poor guidance when closed; the name can mislead in crises.

Recent reviews highlight hands-on attention and flexibility. Patients arriving with injuries get same-day slots when possible. The team supported one dog's recovery after another vet's failed surgery. A careclub payment option is mentioned as making costs manageable. Prescription handling via paper pickup, not fax, is noted as a minor friction point but attributed to VCA corporate policy rather than local staff.

Praised for
  • compassionate end-of-life care
  • friendly and caring staff across all roles
  • thorough diagnosis and clear explanations
  • appointments available quickly when needed
  • supportive follow-up communication
Watch-outs
  • not a true emergency/24-hour facility despite the 'hospital' name
compassionatecaring-with-animalsthorough-diagnosisclear-communicationknowledgeable-vetfriendly-staffeasy-schedulinghandles-anxious-petsclean-facilitypuppies-and-kittenssenior-pets-end-of-life
Best for: Owners of senior pets needing long-term care; families relocating within Austin wanting continuity.
Think twice if: Does not staff emergency vets 24/7; name can mislead people in after-hours crises.

Where this business shines

  • Same-day appointments for urgent cases
  • Named vet (Dr. Robben) praised for complex senior care
  • End-of-life support described as compassionate and thorough
  • Careclub membership option reduces sticker shock

Worth knowing

  • Dr. Robben specializes in senior cats with complex conditions
  • Kerrigan (assistant) noted for professionalism with neonatal litters
  • VCA app allows owners to view test results and message the team
  • Same-day appointment granted to dog with post-surgical complication from another vet
  • Follow-up check-in calls the day after appointments
  • Careclub membership offered at new patient visits

What reviews say by service

General Practice Vets
Routine wellness and preventive care praised for thoughtfulness and speed of scheduling.
Specialty & Referral Vets
Dr. Robben's detailed approach to senior cat diagnostics and complex health issues is appreciated.
Low-Cost & Nonprofit Vet Clinics
Careclub program mentioned as helping first-time owners manage costs.

How it compares

  • Rated 4.4 against a 4.62 average across the 214 general practice vets businesses listed here.
  • Has more Google reviews than 57% of the businesses in this directory.

What earned this score?

How We Score
Star rating 61
Review volume 100
Review recency 100
Review sentiment 75
Profile completeness 100
Verification 30

Rating breakdown

5
176
4
11
3
1
2
1
1
29

Common questions

Can I get a same-day appointment if my pet is sick or injured?
Reviewers report appointments available within a reasonable timeframe when pets are sick or injured. One case describes same-day care for a post-surgical complication.
Does VCA Tanglewood offer emergency services after hours?
No. It is a general practice clinic open during published hours. An emergency number is available but callers report the service did not guide them to local emergency vets during a crisis.
What payment options are available to new pet owners?
The clinic offers a yearly care package (Careclub) that reviewers say helps ease the cost of a first visit.
Request a quote

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Last updated 2026-10-06