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VEG ER for Pets

Updated 2026-10-06 · 1,242 reviewed · 240 listed · Scored from 741 Google reviews · How we rank ›

4.8(741) 88 composite score See reviews on Google ✓ Google-verified
Emergency & 24-Hour VetsGeneral Practice VetsMobile & House-Call VetsSpecialty & Referral Vets
VEG ER for Pets
Location
Jollyville, Austin
Services
Emergency & 24-Hour Vets, General Practice Vets, Mobile & House-Call Vets
Reviews
741
Ranking
#13 in Emergency & 24-Hour Vets
Best for
Pet owners facing after-hours emergencies who want to stay with their pet and receive transparent, step-by-step updates.

Business data from Google Business Profile, checked 2026-10-06. Facts from the business's own website were fetched 2026-10-06.

What recent reviews say

Staff members build strong connections quickly; reviewers consistently name individual vets and techs by name. The culture centers on keeping owners in the room during treatment, explaining findings step by step, and calling with updates. Most recent experiences reflect this hands-on, transparent approach.

Where challenges surface, they involve cost and communication: one owner questioned whether a costly test panel was warranted, and another reports feeling pressured into an overnight stay without room to ask clarifying questions. These remain outliers in a very large dataset, but highlight the risk when an ER moves quickly in crisis mode.

Praised for
  • caring and compassionate staff
  • thorough diagnostic work and clear communication
  • emergency response and availability
  • compassionate end-of-life care
  • observation and involvement during treatment
Watch-outs
  • communication gaps and dismissal by some vets
  • aggressive upselling and high costs without shared decision-making
caring-with-animalscompassionatethorough-diagnosisclear-communicationfriendly-staffgood-emergency-carehandles-anxious-petsknowledgeable-vetoverpricedunnecessary-upsell
Best for: Pet owners facing after-hours emergencies who want to stay with their pet and receive transparent, step-by-step updates.
Think twice if: Ask about test necessity and costs upfront, especially if you have concerns about whether an emergency genuinely exists.

Where this business shines

  • open treatment area where owners can watch and stay with their pets
  • named vets and techs provide continuity and personal follow-up
  • emergency response with immediate triage and intake
  • transparent cost discussion before running tests

Worth knowing

  • Dr. Wilson, Dr. Pearson, Dr. Donaldson, Dr. Kiefer, Dr. Imma, and techs Rebekah, Vivien, Tori, Destiny, Jordon, Ethan, Emily, and Alyssa named in reviews
  • Open treatment area allowing owners to observe and stay with pets during care
  • Overnight observation and recovery rooms; owners can stay overnight with hospitalized pets
  • Call owners with updates at any hour, including during surgery prep
  • Coordinate referrals to specialists (e.g., A&M oral surgery)
  • Sent detailed diagnostics and records to referring vets
  • Handled obstructions, aspiration pneumonia, heart failure, ear infections, neuro cases, toxin ingestion

What reviews say by service

Emergency & 24-Hour Vets
Immediate triage, after-hours response, and stabilization praised; some owners report cost discussions did not happen before expensive tests were run.
General Practice Vets
Used for urgent drop-ins on weekends and during regular vet closures; owners cite quick intake and clear explanations.
Specialty & Referral Vets
Coordinates referrals to A&M oral surgery and other specialists; tracks patient progress at receiving facilities.

How it compares

  • Rated 4.8 against a 4.67 average across the 131 emergency & 24-hour vets businesses listed here.
  • Has more Google reviews than 91% of the businesses in this directory.

What earned this score?

How We Score
Star rating 86
Review volume 100
Review recency 100
Review sentiment 70
Profile completeness 100
Verification 30

Rating breakdown

5
687
4
10
3
1
2
6
1
37

Common questions

Can I stay with my pet during emergency treatment?
Yes. Owners can observe their pet in the open treatment area during exams, procedures, and ultrasounds. Many owners arrange to sleep overnight in a provided room while their pet recovers.
What happens if my regular vet is closed?
VEG ER is open 24 hours and accepts emergency drop-ins. Call ahead if possible; staff will triage and begin intake immediately upon arrival.
Do you call with updates?
Yes. Staff call owners during treatment, before surgery, and at any hour with progress reports. You can call at any time to ask questions.
Request a quote

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Last updated 2026-10-06