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Veterinary Surgical Solutions

Updated 2026-10-06 · 1,242 reviewed · 240 listed · Scored from 264 Google reviews · How we rank ›

4.6(264) 80 composite score See reviews on Google ✓ Google-verified
Specialty & Referral VetsHolistic & Integrative Vets
Veterinary Surgical Solutions
Location
North Burnet–Gateway, Austin
Services
Specialty & Referral Vets, Holistic & Integrative Vets
Reviews
264
Ranking
#12 in Specialty & Referral Vets
Best for
Budget-conscious owners needing orthopedic surgery (TPLO, TTA) for dogs with good healing outcomes.

Business data from Google Business Profile, checked 2026-10-06. Facts from the business's own website were fetched 2026-10-06.

What recent reviews say

Patients whose surgeries go forward consistently report excellent outcomes: dogs heal fast, move pain-free, and the cost is often half what competitors charge. Dr. Lewis performs well, and team members like LeeAnn build trust and handle aftercare smoothly. However, two recent callers encountered dismissive and confrontational front desk behavior when arranging surgery, particularly when they brought their own financing. One caller was flatly refused service; another chose not to proceed after being told technicians, not the surgeon, would do the initial evaluation and that she would meet the veterinarian only after surgery.

The surgery itself is priced transparently and includes physical therapy and follow-up appointments. Wait times run 4-8 weeks. For patients who navigate the booking phase successfully, the experience is warm and supported. The tension appears to centre on financing terms and the pre-surgery process.

Praised for
  • competitive pricing and included physical therapy
  • skillful surgical outcomes and fast healing
  • Dr. Lewis and named staff (LeeAnn) are caring and compassionate
  • efficient intake and pre-op communication with some patients
  • transparent cost breakdowns and payment plan options
Watch-outs
  • front desk staff rudeness, especially Marian Romero, in recent calls about financing
  • no pre-surgery consultation with the veterinarian for some patients; technicians handle initial intake
fair-pricingknowledgeable-vetthorough-diagnosiscaring-with-animalsfriendly-staffrude-staffclear-communicationlong-wait-timesbilling-surprises
Best for: Budget-conscious owners needing orthopedic surgery (TPLO, TTA) for dogs with good healing outcomes.
Think twice if: Scheduling can be tense; front desk staff have turned patients away over financing disputes, and some callers report no pre-surgery consultation with the veterinarian.

Where this business shines

  • Orthopedic surgery (TPLO, TTA) priced at roughly half area rates
  • physical therapy included in surgical package
  • Dr. Lewis is skilled; post-op outcomes are strong
  • transparent, itemized pricing; accepts outside financing

Worth knowing

  • Dr. Lewis performs surgeries; patients report good outcomes
  • LeeAnn (staff member) noted for compassion and clear post-op guidance
  • Marian Romero (front desk/manager) involved in two recent negative interactions about financing
  • Wait time typically 4-8 weeks for surgery
  • Reuses owner's existing X-rays and medications to reduce costs
  • Physical therapy notes sent to primary vet before patient leaves facility

What reviews say by service

Specialty & Referral Vets
Orthopedic surgery (TPLO, TTA) has strong outcomes and below-market pricing; pre-surgery communication issues reported by some patients.
General Practice Vets
Limited evidence; intake and scheduling process sometimes confrontational.
Holistic & Integrative Vets
Post-operative physical therapy included; no other holistic modalities mentioned in reviews.

How it compares

  • Rated 4.6 against a 4.66 average across the 137 specialty & referral vets businesses listed here.
  • Has more Google reviews than 62% of the businesses in this directory.

What earned this score?

How We Score
Star rating 73
Review volume 100
Review recency 100
Review sentiment 53
Profile completeness 100
Verification 30

Rating breakdown

5
234
4
6
3
0
2
2
1
22

Common questions

How much does TPLO surgery cost here?
Single-leg TPLO runs roughly half the price of other Austin practices (around $3,500 vs. $7,000+). Bilateral TPLO for larger dogs has been quoted at less than half of $12,000+ elsewhere. Prices include physical therapy, medications, imaging, and post-op appointments.
Do I meet with the veterinarian before surgery?
One recent caller reported being told consultations are handled by veterinary technicians and that she would meet the veterinarian only after surgery. Other reviews do not address this; it may vary by case.
How long is the wait for surgery?
Typical wait is 4-8 weeks, depending on volume.

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Last updated 2026-10-06