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Westgate Pet & Bird Hospital - Dr. Paul Brandt

Updated 2026-10-06 · 1,242 reviewed · 240 listed · Scored from 15 Google reviews · How we rank ›

4.8(15) 74 low data composite score See reviews on Google
Exotic & Avian VetsGeneral Practice VetsEmergency & 24-Hour Vets
Westgate Pet & Bird Hospital - Dr. Paul Brandt
Location
Westgate, Austin
Services
Exotic & Avian Vets, General Practice Vets, Emergency & 24-Hour Vets
Reviews
15
Ranking
#45 in Exotic & Avian Vets
Best for
Exotic and avian pet owners, families needing multi-species veterinary care

Business data from Google Business Profile, checked 2026-10-06. Facts from the business's own website were fetched 2026-10-06.

What recent reviews say

Staff and vets earn consistent praise for caring treatment and expertise across common pets and exotics. A recent review flagged higher-than-expected pricing and cool front-desk reception, though most testimonials highlight fair costs and devoted long-term relationships.

Based on limited recent reviews, so treat this as low-confidence.

Praised for
  • caring staff and vets
  • handles exotic and avian species
  • fair pricing
  • long-term client loyalty
Watch-outs
  • front desk reception mixed
compassionatecaring-with-animalsknowledgeable-vetfriendly-stafffair-pricing
Best for: Exotic and avian pet owners, families needing multi-species veterinary care
Think twice if: Front desk experience has been inconsistent for some visitors

Where this business shines

  • Exotic and avian specialists
  • AAHA accredited
  • Established 38+ years
  • Treats multiple species

Worth knowing

  • AAHA accredited
  • Operates since 1986
  • Handles dogs, cats, birds, and exotics in single clinic
  • Staff described as going above and beyond
  • Clients report 15+ year relationships

What reviews say by service

Exotic & Avian Vets
Reviewers praise expertise and confidence treating non-standard species alongside common pets
General Practice Vets
Strong long-term client retention and described as caring for pets like their own
Emergency & 24-Hour Vets
Website lists urgent care; limited review detail on emergency-specific experiences

How it compares

  • Rated 4.8 against a 4.62 average across the 214 general practice vets businesses listed here.
  • Has more Google reviews than 26% of the businesses in this directory.

What earned this score?

How We Score
Star rating 79
Review volume 52
Review recency 100
Review sentiment 62
Profile completeness 100
Verification 30

Rating breakdown

5
13
4
1
3
1
2
0
1
0

Common questions

Do they see exotic and avian pets?
Yes. They specialize in exotic and avian care alongside dogs and cats. Reviewers mention bringing three different species for visits, including exotics.
Are they AAHA accredited?
Yes. Their website states they are AAHA accredited.
How long have they been operating?
Since 1986, according to their website. Some clients report 15+ year relationships.
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Similar veterinarians nearby

Westgate Pet & Bird Hospital
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Westgate Pet & Bird Hospital

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Westgate combines long-standing local trust with genuine animal care. Reviewers consistently name specific vets-Dr. Lusk, Dr. Krall, Dr. Villalva-and describe surgical outcomes, avian expertise, and follow-ups that feel personal. Pricing is discussed openly; urgent appointments fit in same-day. The one recent friction: a routine prescription renewal triggered a re-exam request and delayed callback, though older longterm clients note this as an exception to otherwise outstanding service.

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Westgate Pet & Bird Hospital: Lusk Rick DVM
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Dr. Lusk's practice earns consistent praise for compassionate care and diagnostic precision. Clients credit him with uncovering serious conditions early and providing exceptional support during emergencies and end-of-life decisions.

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Mouser Dee Ann DVM
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Mouser Dee Ann DVM

No rating yet

Limited review evidence is available for this AAHA-accredited clinic. Their website lists services spanning wellness, exotic and avian care, diagnostics, surgery, and urgent care, but recent reviewer feedback is not yet in the directory.

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Last updated 2026-10-06