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Austin Veterinary & Specialty Center

Updated 2026-10-06 · 1,242 reviewed · 240 listed · Scored from 6 Google reviews · How we rank ›

4.3(6) 60 low data composite score See reviews on Google ✓ Google-verified
Specialty & Referral VetsGeneral Practice VetsEmergency & 24-Hour Vets
Austin Veterinary & Specialty Center
Location
Jester, Austin
Services
Specialty & Referral Vets, General Practice Vets, Emergency & 24-Hour Vets
Reviews
6
Ranking
#117 in Specialty & Referral Vets
Best for
owners of pets requiring ongoing specialist care like chemotherapy or seizure management

Business data from Google Business Profile, checked 2026-10-06.

What recent reviews say

Most reviewers praise the specialist team for oncology, neurology, and ongoing care; staff earn consistent marks for patience and clear explanation. A one-star review from four months ago describes a catastrophic failure during an emergency c-section: a pregnant dog arrived with signs of distress, waited four hours without examination, and was transferred to another hospital where two puppies were lost despite 45 minutes of resuscitation. This case stands alone in the dataset and contradicts the five-star emergency and general reviews, suggesting inconsistent emergency response.

Based on limited recent reviews, so treat this as low-confidence.

Praised for
  • compassionate specialist care
  • thorough neurological and oncology work
  • detailed record-keeping across visits
  • patient education on treatment options
  • kind and professional staff
Watch-outs
  • critical emergency care delay during obstetric crisis
compassionatecaring-with-animalsknowledgeable-vetclear-communicationthorough-diagnosislong-wait-timesgood-emergency-care
Best for: owners of pets requiring ongoing specialist care like chemotherapy or seizure management
Think twice if: emergency obstetric cases; one recent review documents severe delay and failure during an emergency c-section

Where this business shines

  • oncology and neurology specialists on staff
  • consistent cross-visit record-keeping
  • collaborative approach to treatment planning
  • experienced with chronic conditions

Worth knowing

  • Specialty team handles chemotherapy oversight and neurological diagnostics
  • Neurologists provide continuity across multiple visits with shared records
  • Staff described as avoiding unnecessary testing and involving owners in decision-making
  • Review from four months ago: pregnant dog arrived with green discharge (sign of fetal distress), waited four hours without examination before being transferred to Central Texas Animal Hospital

What reviews say by service

Specialty & Referral Vets
Oncology and neurology praised for compassionate, thorough care with good record continuity; no complaints about specialist quality.
General Practice Vets
Limited evidence; one positive review mentions careful care and good advice for a sick cat.
Emergency & 24-Hour Vets
Contradictory: four-month-old review describes critical failure during obstetric emergency with four-hour wait and no examination; older five-star review offers limited detail.
Low-Cost & Nonprofit Vet Clinics
No review text speaks to low-cost services or pricing.

How it compares

  • Rated 4.3 against a 4.66 average across the 137 specialty & referral vets businesses listed here.
  • Has more Google reviews than 20% of the businesses in this directory.

What earned this score?

How We Score
Star rating 70
Review volume 37
Review recency 92
Review sentiment 56
Profile completeness 50
Verification 0

Rating breakdown

5
5
4
0
3
0
2
0
1
1

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CVCA Cardiac Care For Pets

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For pets with heart concerns, CVCA delivers specialist cardiology at a level reviewers call the best in Austin. Dr. Miller, Alicia, Mandy, Karen, and Ana work collaboratively to explain diagnoses clearly (often with visual illustrations), answer all questions without rushing, and treat anxious or rescue dogs with genuine care. Sympathy cards sent after patient loss and emergency accommodations during hospitalization speak to their commitment beyond routine appointments. One complaint appears in older reviews: a reviewer noted a year-long wait for appointments. Recent visits have been prompt, and the business does maintain a wait list. Heart cases here often see improvement or reassuring clarity around prognosis, which drives the strong referrals among owners managing long-term canine cardiac disease.

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Staff and specialists consistently earn trust through deep knowledge, unhurried attention to animals and owners alike, and transparent handling of complex cases. Recent patients describe neurology and internal medicine departments providing thorough diagnosis, gentle handling of anxious or ill pets, and follow-up care-including handwritten sympathy notes-that extends beyond the visit itself. The facility operates across multiple specialties (cardiology, oncology, neurology, internal medicine, critical care) with named specialists like Dr. Sutton, Dr. Stein, and Dr. Novak earning repeated praise. Newer reviews highlight a recently renovated space. Wait times spike when critical cases take priority; one dog owner reported a 4-hour wait, though the pet's condition proved more urgent than first appeared.

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Firehouse Animal Health Center Westlake
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Dr. Bonnet, Dr. Perez, Dr. Gray, Dr. Taylor and the team consistently deliver calm, unhurried care during both routine and emergency situations. Staff members like Jaylie, Courtney, Alyssa, and Kennedy earn repeated praise for going above and beyond: securing urgent surgical appointments, updating anxious owners, keeping pets comfortable, and explaining every step. Patients report same-day availability and fair pricing, with many returning for years. The clinic's strength is making frightened owners and animals feel heard and supported through medical crises. Recent reviews show zero wavering: all five-star ratings, with patients naming specific vets and staff by name and describing scenarios where Firehouse staff stepped in during their worst moments with animals. The pattern is consistent across emergency cases, chronic illness management, and routine wellness, suggesting the quality is facility-wide rather than dependent on one person.

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Last updated 2026-10-06