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Austin Veterinary Emergency and Specialty

Updated 2026-10-06 · 1,242 reviewed · 240 listed · Scored from 1,660 Google reviews · How we rank ›

4.4(1660) 81 composite score See reviews on Google ✓ Google-verified
General Practice VetsLow-Cost & Nonprofit Vet ClinicsExotic & Avian VetsSpecialty & Referral VetsHolistic & Integrative VetsEmergency & 24-Hour VetsMobile & House-Call Vets
Austin Veterinary Emergency and Specialty
Location
Bull Creek, Austin
Services
General Practice Vets, Low-Cost & Nonprofit Vet Clinics, Exotic & Avian Vets
Reviews
1660
Ranking
#84 in General Practice Vets
Best for
owners of critically ill or specialty-care pets needing round-the-clock access to multiple specialists

Business data from Google Business Profile, checked 2026-10-06. Facts from the business's own website were fetched 2026-10-06.

What recent reviews say

Staff and specialists consistently earn trust through deep knowledge, unhurried attention to animals and owners alike, and transparent handling of complex cases. Recent patients describe neurology and internal medicine departments providing thorough diagnosis, gentle handling of anxious or ill pets, and follow-up care-including handwritten sympathy notes-that extends beyond the visit itself.

The facility operates across multiple specialties (cardiology, oncology, neurology, internal medicine, critical care) with named specialists like Dr. Sutton, Dr. Stein, and Dr. Novak earning repeated praise. Newer reviews highlight a recently renovated space. Wait times spike when critical cases take priority; one dog owner reported a 4-hour wait, though the pet's condition proved more urgent than first appeared.

Praised for
  • thorough specialists and doctors
  • caring, kind, compassionate staff
  • clear communication and patient explanations
  • clean, modern facilities
  • efficient intake and early intervention
Watch-outs
  • wait times during high-acuity periods
  • occasional phone staff unable to confirm service availability
compassionatecaring-with-animalsthorough-diagnosisclear-communicationknowledgeable-vetfriendly-staffhandles-anxious-petsgood-emergency-careclean-facility
Best for: owners of critically ill or specialty-care pets needing round-the-clock access to multiple specialists
Think twice if: expect potential waits during peak emergency periods when critical cases take priority over less acute presentations

Where this business shines

  • 24/7 emergency availability
  • in-house specialties (neurology, cardiology, oncology, internal medicine)
  • advanced diagnostics (CT, MRI, ultrasound, digital radiology)
  • named specialists with strong patient reviews

Worth knowing

  • Dr. Sutton (neurology) manages seizure cases
  • Dr. Stein (oncology and general specialist) works with assistance from staff including Rob and Charlotte
  • Dr. Chiang (neurology) praised for patient communication and recent new facility improvements
  • Dr. Novak (internal medicine) noted for individualized treatment plans
  • Dr. Cox, Dr. Wilson, Dr. Campbell also named positively
  • One caller reported phone staff declined to schedule X-rays despite website listing diagnostic imaging equipment
  • Recently renovated facility noted in recent reviews
  • Staff send sympathy cards following euthanasia

What reviews say by service

Specialty & Referral Vets
Neurology, cardiology, oncology, and internal medicine departments consistently praised for specialist expertise and thorough case management
Emergency & 24-Hour Vets
24/7 availability and rapid initial assessment noted; waits occur when critical cases are prioritized
General Practice Vets
Professional intake, efficient initial diagnostics, and clear post-visit guidance reported across general cases
Holistic & Integrative Vets
No specific review evidence; category listed but not addressed in patient feedback
Low-Cost & Nonprofit Vet Clinics
No cost-reduction or sliding-scale evidence; one review mentions transparency around pricing for complex care but no affordability focus

How it compares

  • Rated 4.4 against a 4.62 average across the 214 general practice vets businesses listed here.
  • Has more Google reviews than 99% of the businesses in this directory.

What earned this score?

How We Score
Star rating 60
Review volume 100
Review recency 100
Review sentiment 70
Profile completeness 100
Verification 30

Rating breakdown

5
1360
4
46
3
22
2
39
1
193

Common questions

Do you have imaging equipment (X-rays, ultrasound, CT, MRI)?
Yes, their website lists digital radiology, ultrasound, CT, MRI, and fluoroscopy. However, one recent caller reported being told X-rays were not available for a specific case, so confirming availability for your pet's needs by phone is recommended.
What specialties do you offer?
Neurology, cardiology, oncology, internal medicine, critical care, anesthesiology, and interventional radiology, plus 24/7 emergency service.
Are you open 24/7?
Yes, they advertise 24/7 emergency veterinary care and are open 7 days a week.

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CVCA Cardiac Care For Pets

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Austin Veterinary & Specialty Center
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Most reviewers praise the specialist team for oncology, neurology, and ongoing care; staff earn consistent marks for patience and clear explanation. A one-star review from four months ago describes a catastrophic failure during an emergency c-section: a pregnant dog arrived with signs of distress, waited four hours without examination, and was transferred to another hospital where two puppies were lost despite 45 minutes of resuscitation. This case stands alone in the dataset and contradicts the five-star emergency and general reviews, suggesting inconsistent emergency response.

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Last updated 2026-10-06