ATX Vet Index
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Capital Veterinary Clinic

Updated 2026-10-06 · 1,242 reviewed · 240 listed · Scored from 436 Google reviews · How we rank ›

4.6(436) 86 composite score See reviews on Google ✓ Google-verified
General Practice VetsEmergency & 24-Hour VetsSpecialty & Referral Vets
Capital Veterinary Clinic
Location
West Congress, Austin
Services
General Practice Vets, Emergency & 24-Hour Vets, Specialty & Referral Vets
Reviews
436
Ranking
#23 in General Practice Vets
Best for
Owners of anxious or reactive dogs who value a calm, patient environment and staff who remember their family's history.

Business data from Google Business Profile, checked 2026-10-06. Facts from the business's own website were fetched 2026-10-06.

What recent reviews say

Dr. Scroggs, Lisa, and the clinic staff earn repeat loyalty by treating nervous dogs with patience and making owners feel heard during hard moments. Beyond routine care, they've built a 40+ year track record of remembering families through losses and boarding pets safely while owners travel. One recent review flagged pharmacy markups (heartworm meds $100 in-clinic versus $60 online, plus $15 prescription fee), though most customers find fees fair for the attentive service.

The clinic stays open 7 days and accepts same-day walk-ins for urgent issues like ear infections. Their facility is consistently described as clean and odor-free, and staff explain payment options openly. Dr. Kimbrough and Dr. Scroggs are named specifically for their skill and kindness. Over 15 of the last 18 reviews rate it five stars, grounding a 4.6 average across 436 lifetime reviews.

Praised for
  • compassionate, patient care with anxious or difficult pets
  • staff genuinely cares about animals and owners
  • clean, well-organized facility
  • transparent, reasonable pricing
  • willing to work with walk-in and same-day needs
Watch-outs
  • medication markup significantly higher than online alternatives
compassionatecaring-with-animalsfriendly-staffhandles-anxious-petsclean-facilityfair-pricingeasy-schedulingclear-communicationknowledgeable-vet
Best for: Owners of anxious or reactive dogs who value a calm, patient environment and staff who remember their family's history.
Think twice if: In-house medication prices run higher than online alternatives; ask about prescriptions if cost is a factor.

Where this business shines

  • long-standing reputation (40+ years); staff and vets named and trusted by multigenerational families
  • patient approach to anxious or difficult dogs; staff actively problem-solve for nervous pets
  • open 7 days with same-day walk-in access for urgent issues
  • clean facility; transparent fee structure and payment options

Worth knowing

  • Dr. Scroggs and Dr. Kimbrough named specifically for skill and kindness
  • Lisa (front desk) noted for empathy during pet loss and follow-up
  • Boarding available for pets while owners travel
  • Walk-in acceptance for urgent issues; one reviewer seen same-day for ear infection
  • Facility is consistently clean and odor-free

What reviews say by service

General Practice Vets
Routine exams and diagnostics praised for thoroughness and attentiveness; pricing transparent but medications marked up above online options.
Emergency & 24-Hour Vets
Emergency care for acute issues (ear infections, cat emergency) handled promptly with walk-in access and reasonable fees; described as showing genuine care.

How it compares

  • Rated 4.6 against a 4.62 average across the 214 general practice vets businesses listed here.
  • Has more Google reviews than 78% of the businesses in this directory.

What earned this score?

How We Score
Star rating 73
Review volume 100
Review recency 100
Review sentiment 75
Profile completeness 100
Verification 30

Rating breakdown

5
353
4
36
3
10
2
8
1
29

Common questions

Do you accept walk-ins?
Yes. One recent review got same-day care for ear infections after a walk-in request, with no long wait.
Do you offer boarding?
Yes. A long-time customer boards their dogs with the clinic while traveling and feels confident about their care and safety.
Are you open on weekends?
Yes. The clinic publishes hours for all 7 days of the week.

Similar veterinarians nearby

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Limited review evidence available. Two five-star reviews from five years ago praise quick appointments and attentive care, but a third review rated one or two stars suggests recent concerns that the current snippet does not detail.

General Practice VetsMobile & House-Call Vets
Elaine Kimbrough DVM
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Elaine Kimbrough DVM

No rating yet

Elaine Kimbrough DVM operates a full-service general practice in West Congress offering wellness, diagnostics, surgery, and pet medication delivery. The practice has been in operation since 1978, though individual review evidence is currently limited.

General Practice Vets
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Two five-star reviews highlight fair pricing that contrasts with other clinics, a clean space, and staff who know their work. Same-day appointments and attentive follow-up are noted.

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Last updated 2026-10-06