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Cypress Creek Pet Care, A Thrive Pet Healthcare Partner

Updated 2026-10-06 · 1,242 reviewed · 240 listed · Scored from 327 Google reviews · How we rank ›

4.7(327) 86 composite score See reviews on Google ✓ Google-verified
General Practice VetsSpecialty & Referral VetsMobile & House-Call VetsLow-Cost & Nonprofit Vet ClinicsEmergency & 24-Hour Vets
Cypress Creek Pet Care, A Thrive Pet Healthcare Partner
Location
Cedar Park
Services
General Practice Vets, Specialty & Referral Vets, Mobile & House-Call Vets
Reviews
327
Ranking
#72 in General Practice Vets
Best for
Pet owners with anxious or elderly animals who value patience and detailed explanations

Business data from Google Business Profile, checked 2026-10-06.

What recent reviews say

Owners consistently describe a clinic where staff treat nervous pets with patience and kindness, and vets take time to answer questions and follow up after visits. Dr. Alcaino, Dr. Palhares, and Dr. Bouloy are named often. Long-term clients appreciate how staff manage anxious dogs and cats without heavy medication, boarding services get praised, and owners report their pets now pull toward the door rather than resist. A recent complaint about dental cleaning quotes rising from $800 to $3,700 raises pricing concerns some say stem from private equity ownership, though most reviews remain very positive and focus on quality of care.

Praised for
  • friendly and caring staff
  • patient with anxious pets
  • thorough explanations from vets
  • convenient scheduling and quick turnaround
  • long-term trust and follow-up care
Watch-outs
  • steep pricing for dental procedures
  • price increases compared to prior years
compassionatecaring-with-animalsclear-communicationknowledgeable-vetfriendly-staffhandles-anxious-petspuppies-and-kittenssenior-pets-end-of-life
Best for: Pet owners with anxious or elderly animals who value patience and detailed explanations
Think twice if: Specialist procedures like dental cleaning may carry significantly higher quotes than other local clinics

Where this business shines

  • Low-stress handling of anxious and fearful pets
  • Named vets with long track records (Dr. Alcaino, Dr. Palhares, Dr. Bouloy)
  • Boarding and grooming in-house
  • Emergency same-day slots available

Worth knowing

  • Dr. Alcaino, Dr. Palhares, and Dr. Bouloy are named repeatedly for care and knowledge
  • Staff allow anxious pets' owners to stay during exams to reduce stress
  • Treat-based reward system encourages pets to return
  • Boarding includes daily photo updates and treats; dogs stay clean and happy after two-week stays
  • Teeth cleaning quoted at $800 in prior year, recently quoted at $3,700+
  • Thrive membership offers 10% discount on bills

What reviews say by service

General Practice Vets
Staff praised for patience with anxious pets; vets explain treatment clearly and follow up
Specialty & Referral Vets
Referred a dog to eye surgeon for cataract surgery; referral was well-managed
Mobile & House-Call Vets
Listed as offered; no specific review evidence
Low-Cost & Nonprofit Vet Clinics
Thrive membership provides 10% discount; dental procedure pricing disputed as high
Emergency & 24-Hour Vets
Same-day emergency slots mentioned for arthritis cases

How it compares

  • Rated 4.7 against a 4.62 average across the 214 general practice vets businesses listed here.
  • Has more Google reviews than 69% of the businesses in this directory.

What earned this score?

How We Score
Star rating 80
Review volume 100
Review recency 100
Review sentiment 70
Profile completeness 100
Verification 30

Rating breakdown

5
292
4
11
3
4
2
4
1
16

Common questions

Do you allow owners to stay in the exam room with anxious pets?
Yes. Staff accommodate anxious or stressed animals by allowing owners to accompany them during exams and vital checks when needed.
Do you offer boarding, and what is included?
Yes. Boarding includes play time, treats, bathing, and grooming. Owners receive daily photo updates. Multi-week stays result in clean, happy pets.
Is there a way to reduce the cost of services?
Thrive membership holders receive 10% off bills.
Request a quote

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Last updated 2026-10-06