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Firehouse Animal Health Center Cedar Park

Updated 2026-10-06 · 1,242 reviewed · 240 listed · Scored from 167 Google reviews · How we rank ›

4.8(167) 90 composite score See reviews on Google ✓ Google-verified
General Practice VetsMobile & House-Call VetsHolistic & Integrative VetsSpecialty & Referral VetsEmergency & 24-Hour VetsLow-Cost & Nonprofit Vet Clinics
Firehouse Animal Health Center Cedar Park
Location
Cedar Park
Services
General Practice Vets, Mobile & House-Call Vets, Holistic & Integrative Vets
Reviews
167
Ranking
#50 in General Practice Vets
Best for
Owners of anxious or nervous pets who value patient, unhurried handling.

Business data from Google Business Profile, checked 2026-10-06. Facts from the business's own website were fetched 2026-10-06.

What recent reviews say

Firehouse delivers consistently calm, unhurried care that puts nervous pets at ease. Staff follow up by message after visits, explain options thoroughly, and schedule appointments quickly. Recent reviews paint a picture of a practice where animals and owners both feel heard.

Praised for
  • compassionate, patient care with anxious pets
  • attentive follow-up messages after visits
  • easy scheduling and short wait times
  • thorough explanations and treatment options
  • clean facility and welcoming staff
compassionatecaring-with-animalsclear-communicationknowledgeable-veteasy-schedulingfriendly-staffhandles-anxious-petsclean-facilitygood-emergency-care
Best for: Owners of anxious or nervous pets who value patient, unhurried handling.

Where this business shines

  • Rapid same-day emergency appointments
  • Follow-up check-ins by message after visits
  • Staff trained to calm anxious and skittish pets
  • Dr. Bowen available for long-term patient relationships

Worth knowing

  • Dr. Bowen specializes in surgical care and has served patients for 15+ years
  • Staff member Angel noted for compassionate surgical aftercare guidance
  • Post-visit follow-up by message happens the day after or for several days
  • Same-day emergency appointments available
  • Dental cleanings and extractions with responsive aftercare
  • One recent review noted barely any wait time

What reviews say by service

General Practice Vets
Wellness exams, dentistry, and routine care praised for thoroughness and calm handling; staff answer questions comprehensively.
Emergency & 24-Hour Vets
Same-day emergency appointment available; compassionate euthanasia support noted.
Specialty & Referral Vets
Specialty surgeries and surgical aftercare highlighted; Dr. Bowen's expertise in complex procedures praised.

How it compares

  • Rated 4.8 against a 4.62 average across the 214 general practice vets businesses listed here.
  • Has more Google reviews than 47% of the businesses in this directory.

What earned this score?

How We Score
Star rating 85
Review volume 97
Review recency 100
Review sentiment 81
Profile completeness 100
Verification 30

Rating breakdown

5
158
4
2
3
1
2
0
1
6

Common questions

Can I get an emergency appointment the same day?
Yes. One reviewer called and was seen the same day with their cat experiencing serious medical issues.
Do they follow up after my pet's visit?
Yes. Staff send messages the next day or for several days after visits to check on recovery.
How do they handle anxious pets?
Reviewers consistently note the staff are patient and accommodating with nervous and skittish animals, making them feel comfortable from the start.

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VCA Premier Animal Hospital and Pet Resort
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Staff earn consistent praise for patience and compassion, with several reviewers naming doctors who listen and take time. However, billing troubles surface repeatedly: customers report being charged twice for single visits or charged in advance for services not yet delivered, and a longtime client notes quality dropped after VCA acquired the practice and a respected doctor departed.

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Parmer Lane Pet Hospital
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Parmer Lane Pet Hospital

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Long-term clients and recent arrivals consistently praise Parmer Lane's vets as knowledgeable and genuinely caring, with staff who answer questions thoroughly and explain costs upfront before procedures. A small number of newer visitors reported being charged for services they didn't clearly consent to or feel were properly explained, though many recent reviews show strong transparency and cost mindfulness in appointments.

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Stein Jenny DVM
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Stein Jenny DVM

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All 11 reviews are five stars. Reviewers consistently describe Dr. Stein and her team as compassionate, communicative, and devoted to animal wellbeing. They call during procedures with updates, check in after surgery, make personal house calls for boarding, and handle euthanasia with exceptional care and gentleness.

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Last updated 2026-10-06