ATX Vet Index
Menu

Griffith Small Animal Hospital

Updated 2026-10-06 · 1,242 reviewed · 240 listed · Scored from 707 Google reviews · How we rank ›

4.9(707) 89 composite score See reviews on Google ✓ Google-verified
Exotic & Avian VetsSpecialty & Referral VetsGeneral Practice VetsEmergency & 24-Hour Vets
Griffith Small Animal Hospital
Location
Highland Park, Austin
Services
Exotic & Avian Vets, Specialty & Referral Vets, General Practice Vets
Reviews
707
Ranking
#12 in Exotic & Avian Vets
Best for
Pet owners seeking long-term relationships with vets who listen and explain clearly

Business data from Google Business Profile, checked 2026-10-06. Facts from the business's own website were fetched 2026-10-06.

What recent reviews say

Reviewers consistently praise Dr. Pagel, Dr. Boehnke, and the team for tender care, clear explanations, and genuine empathy with both pets and owners. Staff spend time understanding each animal's individual needs. Recent reviews highlight easy scheduling, non-judgmental support, and 30-year loyalty from long-term clients who trust the practice completely.

Praised for
  • compassionate, knowledgeable vets
  • kind and patient staff
  • clear communication and collaboration
  • long-term trust and reliability
Watch-outs
  • pricing concerns for annual exams
  • tension over diet advice and handling approach
compassionatecaring-with-animalsthorough-diagnosisclear-communicationknowledgeable-vetfriendly-staffhandles-anxious-petspuppies-and-kittenssenior-pets-end-of-life
Best for: Pet owners seeking long-term relationships with vets who listen and explain clearly
Think twice if: Annual exam pricing ($700 for two dogs without vaccines) and treatment approach to anxious or differently-typed pets warrant a direct call about fees

Where this business shines

  • AAHA accredited, established 1988
  • named vets (Dr. Pagel, Dr. Boehnke) known for empathy and thoroughness
  • clear treatment planning with owner input
  • emergency/urgent care available

Worth knowing

  • Dr. Pagel known for complex case management and detailed follow-up communication
  • Dr. Boehnke and Dr. Abbey named in recent praise
  • Staff take time for joint treatment planning with owners
  • Clients report 30-year relationships with the practice

What reviews say by service

General Practice Vets
Vets praised for thorough diagnosis, clear communication, and compassionate handling of complex and routine cases
Emergency & 24-Hour Vets
Urgent care listed and available; most reviews focus on routine and complex care rather than emergency response

How it compares

  • Rated 4.9 against a 4.62 average across the 214 general practice vets businesses listed here.
  • Has more Google reviews than 89% of the businesses in this directory.

What earned this score?

How We Score
Star rating 93
Review volume 100
Review recency 100
Review sentiment 68
Profile completeness 100
Verification 30

Rating breakdown

5
679
4
16
3
3
2
5
1
4

Common questions

Can I schedule an appointment easily?
Yes. Recent reviewers report easy scheduling and quick appointment availability.
What happens during an annual exam?
Expect an in-clinic visit with the vet explaining findings and treatment options. Recent pricing for two dogs was $700 without vaccines included.
Do they treat complex or ongoing conditions?
Yes. Dr. Pagel is noted for managing complex cases like histoplasmosis with detailed communication and follow-up over months.

Similar veterinarians nearby

Griffith Small Animal Hospital: Wheeler Karen DVM
25 low data

Griffith Small Animal Hospital: Wheeler Karen DVM

No rating yet

Griffith Small Animal Hospital operates in Highland Park as a general practice offering wellness, diagnostics, and urgent care. AAHA accreditation and 30+ years in business suggest established credentials, though specific review evidence is not available to detail client experience.

Exotic & Avian VetsGeneral Practice VetsEmergency & 24-Hour Vets
Northwest Veterinary Hospital
88

Northwest Veterinary Hospital

4.8(334)✓ Google-verified

Most visits are straightforward and reassuring: vets listen, answer questions thoroughly, and staff treat pets gently without pushing unnecessary services. A few recent appointments have bumped into front-desk friction or communication delays, though these stand out against years of steady, loyal care many clients describe.

General Practice VetsEmergency & 24-Hour VetsSpecialty & Referral Vets

Own this business? Get featured

Own or market a business here? Ask about featured placement and advertising on this directory. Your message goes straight to the directory team.

Last updated 2026-10-06