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Northwest Veterinary Hospital

Updated 2026-10-06 · 1,242 reviewed · 240 listed · Scored from 334 Google reviews · How we rank ›

4.8(334) 88 composite score See reviews on Google ✓ Google-verified
General Practice VetsEmergency & 24-Hour VetsSpecialty & Referral VetsHolistic & Integrative Vets
Northwest Veterinary Hospital
Location
Northwest Hills, Austin
Services
General Practice Vets, Emergency & 24-Hour Vets, Specialty & Referral Vets
Reviews
334
Ranking
#47 in General Practice Vets
Best for
Pet owners seeking straightforward preventive care without sales pressure and wanting continuity of care.

Business data from Google Business Profile, checked 2026-10-06. Facts from the business's own website were fetched 2026-10-06.

What recent reviews say

Most visits are straightforward and reassuring: vets listen, answer questions thoroughly, and staff treat pets gently without pushing unnecessary services. A few recent appointments have bumped into front-desk friction or communication delays, though these stand out against years of steady, loyal care many clients describe.

Praised for
  • thorough exams and clear communication
  • caring, patient staff
  • fair pricing and no pressure upselling
  • clean modern facility
  • long-term trusted relationships
Watch-outs
  • front-desk staff interaction inconsistency
  • follow-up communication gaps
compassionatecaring-with-animalsthorough-diagnosisclear-communicationknowledgeable-vetfair-pricingfriendly-staffclean-facilityhandles-anxious-pets
Best for: Pet owners seeking straightforward preventive care without sales pressure and wanting continuity of care.
Think twice if: Front-desk communication can be uneven; follow up on appointment details if not contacted proactively.

Where this business shines

  • family-owned since 1966
  • no unnecessary upselling
  • on-site pharmacy with auto-refill shipping
  • thorough exams and patient explanation

Worth knowing

  • Dr. Quiles noted for thorough annual exams
  • in-house pharmacy ships medications with auto-refill
  • facility remodeled recently
  • over a decade of continuity for many client families
  • staff: Georgia and Therez (previous front desk) mentioned positively

What reviews say by service

General Practice Vets
Thorough wellness exams; vets explain findings clearly without pushing upsells.
Emergency & 24-Hour Vets
Limited review evidence; some older complaints about responsiveness during urgent cases.
Specialty & Referral Vets
Reviews mention diagnostics and referrals but detail is sparse.
Holistic & Integrative Vets
No clear evidence in reviews; website does not highlight this category.

How it compares

  • Rated 4.8 against a 4.62 average across the 214 general practice vets businesses listed here.
  • Has more Google reviews than 70% of the businesses in this directory.

What earned this score?

How We Score
Star rating 86
Review volume 100
Review recency 100
Review sentiment 70
Profile completeness 100
Verification 30

Rating breakdown

5
313
4
7
3
3
2
2
1
9

Common questions

Do they offer pet medications?
Yes, they have an on-site pharmacy. Medications can be auto-refilled and shipped, often at lower prices than other retailers.
What areas do they serve?
Their website lists Austin, Cedar Park, Dripping Springs, Pflugerville, and Round Rock.
Do they push expensive treatments?
Recent reviews praise them for offering guidance without pressure to do unnecessary procedures.

Similar veterinarians nearby

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No rating yet

Griffith Small Animal Hospital operates in Highland Park as a general practice offering wellness, diagnostics, and urgent care. AAHA accreditation and 30+ years in business suggest established credentials, though specific review evidence is not available to detail client experience.

Exotic & Avian VetsGeneral Practice VetsEmergency & 24-Hour Vets
Griffith Small Animal Hospital
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Griffith Small Animal Hospital

4.9(707)✓ Google-verified

Reviewers consistently praise Dr. Pagel, Dr. Boehnke, and the team for tender care, clear explanations, and genuine empathy with both pets and owners. Staff spend time understanding each animal's individual needs. Recent reviews highlight easy scheduling, non-judgmental support, and 30-year loyalty from long-term clients who trust the practice completely.

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Last updated 2026-10-06