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Livewell Animal Hospital of Austin

Updated 2026-10-06 · 1,242 reviewed · 240 listed · Scored from 435 Google reviews · How we rank ›

4.9(435) 93 composite score See reviews on Google ✓ Google-verified
Exotic & Avian VetsGeneral Practice VetsEmergency & 24-Hour Vets
Livewell Animal Hospital of Austin
Location
Old West Austin, Austin
Services
Exotic & Avian Vets, General Practice Vets, Emergency & 24-Hour Vets
Reviews
435
Ranking
#2 in Exotic & Avian Vets
Best for
Families seeking a primary care vet with transparent costs and follow-up support.

Business data from Google Business Profile, checked 2026-10-06. Facts from the business's own website were fetched 2026-10-06.

What recent reviews say

Every recent visit scores five stars, with Dr. Rivas emerging as a standout who listens carefully, explains treatment plainly, and avoids upselling. Staff call after appointments to check on pets, which reviewers consistently mention as a meaningful touch.

Technicians like Haley and Irene are named for their gentleness with anxious cats. The hospital runs insurance during the visit, quotes costs upfront, and maintains a dedicated cat room. Fair pricing and responsive care have made this a trusted spot for preventative checkups, emergency eye issues, and puppy shots across Old West Austin neighborhoods.

Praised for
  • Dr. Rivas thorough and great with animals
  • friendly and warm staff
  • clear about costs and no unnecessary charges
  • follow-up care after visits
  • handles anxious pets with patience
compassionatecaring-with-animalsthorough-diagnosisclear-communicationknowledgeable-vetfair-pricingfriendly-staffhandles-anxious-petsclean-facilitypuppies-and-kittenseasy-scheduling
Best for: Families seeking a primary care vet with transparent costs and follow-up support.

Where this business shines

  • Dr. Rivas known for thorough listening and fair pricing
  • follow-up calls after visits to check on recovery
  • dedicated cat room and calm handling of anxious pets
  • insurance processed during visit with upfront cost review

Worth knowing

  • Dr. Rivas named for thorough and collaborative care
  • Technician Haley praised for gentleness with kittens
  • Technician Irene named for calm handling of cats
  • Dedicated cat room available
  • Insurance processed during visit
  • Follow-up phone calls after appointments to check on pets
  • Cost quotes provided in advance

What reviews say by service

General Practice Vets
Thorough exams, clear explanations, and preventative care praised; strong follow-up
Emergency & 24-Hour Vets
Quick access for urgent eye issues; responsive emergency handling
Low-Cost & Nonprofit Vet Clinics
Fair pricing, no unnecessary upsells, transparent cost review in advance
Holistic & Integrative Vets
Collaborative approach to finding root cause of health issues

How it compares

  • Rated 4.9 against a 4.62 average across the 214 general practice vets businesses listed here.
  • Has more Google reviews than 78% of the businesses in this directory.

What earned this score?

How We Score
Star rating 92
Review volume 100
Review recency 100
Review sentiment 81
Profile completeness 100
Verification 30

Rating breakdown

5
415
4
6
3
2
2
3
1
9

Common questions

Do they process pet insurance during the visit?
Yes. Staff run insurance during the visit and review costs with you in advance.
Do they offer follow-up care after my visit?
Yes. Staff call after appointments to check on your pet's recovery and well-being.
Do they have a separate area for cats?
Yes. The hospital has a dedicated cat room.

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Not enough recent reviews yet to synthesise a reliable sentiment read for this business.

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Exotic & Avian VetsGeneral Practice VetsSpecialty & Referral Vets

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Last updated 2026-10-06