Business data from Google Business Profile, checked 2026-10-06. Facts from the business's own website were fetched 2026-10-06.
West Lynn has earned strong loyalty over decades by treating pets and owners as partners in care. Recent reviews highlight Dr. Ashbaugh, Dr. Whitworth, Dr. Noorani, and staff who explain complex conditions, answer questions promptly, and prioritize anxious or senior pets. The clinic schedules appointments via text, keeps records across multiple visits, and staff remember animals by name over years of care. One recent complaint about prescription refusals stands apart from the otherwise consistent praise.
Fear Free certified, they offer wellness exams, preventative medicine, dental work, spay and neuter, soft tissue surgery, in-house lab, and pharmacy on site. Clients note that when medications are available elsewhere, staff help find cost-effective options. The team responds quickly to urgent situations and seniors needing ongoing quality-of-life support.
Dr. Mullen offers house calls in Austin with a consistent track record of calm, compassionate care across multiple pet generations. Patients value his willingness to visit at home, pragmatic health advice, and steady presence through difficult end-of-life decisions.
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Every recent visit scores five stars, with Dr. Rivas emerging as a standout who listens carefully, explains treatment plainly, and avoids upselling. Staff call after appointments to check on pets, which reviewers consistently mention as a meaningful touch. Technicians like Haley and Irene are named for their gentleness with anxious cats. The hospital runs insurance during the visit, quotes costs upfront, and maintains a dedicated cat room. Fair pricing and responsive care have made this a trusted spot for preventative checkups, emergency eye issues, and puppy shots across Old West Austin neighborhoods.
Last updated 2026-10-06