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PetVet365 Pet Hospital Georgetown

Updated 2026-10-06 · 1,242 reviewed · 240 listed · Scored from 50 Google reviews · How we rank ›

4.9(50) 84 composite score See reviews on Google ✓ Google-verified
Mobile & House-Call VetsGeneral Practice VetsEmergency & 24-Hour VetsSpecialty & Referral VetsHolistic & Integrative Vets
PetVet365 Pet Hospital Georgetown
Location
Teravista, Georgetown
Services
Mobile & House-Call Vets, General Practice Vets, Emergency & 24-Hour Vets
Reviews
50
Ranking
#27 in Mobile & House-Call Vets
Best for
New pet owners, families with anxious or special-needs dogs and cats seeking low-stress care

Business data from Google Business Profile, checked 2026-10-06. Facts from the business's own website were fetched 2026-10-06.

What recent reviews say

New and adopted pets with fear or anxiety find calm here. Staff and Dr. Heller sit on the floor, ignore scared dogs to build trust, and use private living-room-style exam rooms instead of tables. Reviewers praise their time spent explaining X-rays, consulting specialists, and treating special-needs animals with patience. One month ago, a new-dog owner called the staff phenomenal for guiding their pup toward wellness. The Fear Free certification shows across reviews consistently.

The clinic offers puppy and senior care, dentistry, surgery, rehabilitation, and end-of-life comfort. Staff members Ari and Dr. Heller are named repeatedly. A single recent review flagged prices at two to three times a nearby clinic's cost. The broader pattern in recent months shows families reporting reasonable pricing and genuine attention, especially for anxious or newly adopted dogs.

Praised for
  • thorough diagnosis and clear explanation
  • Fear Free certified, low-stress pet handling
  • compassionate, patient staff and doctors
  • kind treatment of anxious or special-needs pets
  • reasonable pricing and genuine care
Watch-outs
  • pricing significantly higher than some competing clinics
compassionatecaring-with-animalsthorough-diagnosisclear-communicationknowledgeable-vetfriendly-staffhandles-anxious-petsclean-facilityanxious-or-fearful-petspuppies-and-kittenssenior-pets-end-of-life
Best for: New pet owners, families with anxious or special-needs dogs and cats seeking low-stress care
Think twice if: Budget-conscious owners should compare pricing to nearby clinics before scheduling

Where this business shines

  • Fear Free certified, designed for anxious pets
  • private exam rooms styled like living rooms, no scary equipment
  • Dr. Heller and staff known for patient handling of special-needs animals
  • thorough diagnostics and clear communication with owners

Worth knowing

  • Dr. Heller noted by name in multiple recent reviews for patient, floor-level exam technique
  • staff member Ari named for thoughtful care with special-needs pet
  • private living-room-style exam rooms replace traditional exam tables
  • Fear Free certified hospital
  • one-month-old review praised same-day appointments for new kittens
  • clinic keeps owners updated during procedures

What reviews say by service

General Practice Vets
puppy, kitten, and senior care praised for gentle handling and thorough exams
Emergency & 24-Hour Vets
urgent care appointment available same day for acute issues
Specialty & Referral Vets
Dr. Heller consulted with surgeon before final recommendation for complex cases
Holistic & Integrative Vets
mobility, pain management, and rehabilitation services offered; behavioral counseling available

How it compares

  • Rated 4.9 against a 4.62 average across the 214 general practice vets businesses listed here.
  • Has more Google reviews than 34% of the businesses in this directory.

What earned this score?

How We Score
Star rating 87
Review volume 74
Review recency 100
Review sentiment 75
Profile completeness 100
Verification 30

Rating breakdown

5
49
4
0
3
0
2
0
1
1

Common questions

Are same-day appointments available?
Yes. A five-star review from a month ago reports booking a same-day visit for a new kitten.
How do they handle anxious or scared pets?
They are Fear Free certified. Staff ignore nervous pets initially, use private living-room-style exam rooms without tables or scary equipment, and offer treats to build trust before handling.
Do they offer after-hours emergency care?
The business lists opening hours for 7 days but does not specify 24-hour or after-hours emergency availability in the inputs provided.

Similar veterinarians nearby

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Vista Vet - Animal Hospital & Pet Lodge

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Staff greet owners and animals with warmth from the moment you enter, and doctors spend genuine time explaining diagnoses, test results, and options without pressure. Dr. Roach, Dr. Lanier, and Dr. Jackson are noted repeatedly for their knowledge and follow-up care, including calls after hours and handwritten condolence notes for end-of-life cases. The practice runs a full surgical hospital with a sophisticated operating room and handles same-day emergencies, routine exams, dentistry, and senior or hospice care. Pricing is not discounted, but recent reviews affirm that quality and compassion justify the investment. Weekend hours and the option to squeeze in urgent appointments keep the clinic accessible to working pet owners.

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Georgetown Veterinary Hospital
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Georgetown Veterinary Hospital

4.8(1591)✓ Google-verified

Staff treat pet owners and animals with genuine care, remember long-term patients, and stay calm during stressful emergencies. Vets named by reviewers-Dr. Long, Dr. Underwood, Dr. Nichols, and techs like Rebecca, Hayley, Ashley, Nicole, and Kimberly-are known for listening, avoiding unnecessary procedures, and making accommodations for difficult or urgent cases without pushing upsells. Georgetown Veterinary Hospital handles general practice, urgent care, exotic birds, and specialty referrals, partnering with imaging centers like Sage in Round Rock. They've served Georgetown since 2005 and stand out for seeing patients same-day or next-day when needed, working around sedation windows to minimize trauma for anxious pets.

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Erica Haley DVM
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All 18 reviews are four or five stars. Clients consistently describe a team that prioritizes their pets' wellbeing and treats difficult decisions with compassion. Staff take time to explain conditions and options rather than push expensive treatments.

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Last updated 2026-10-06