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Vetco Total Care

Updated 2026-10-06 · 1,242 reviewed · 240 listed · Scored from 351 Google reviews · How we rank ›

4.2(351) 74 composite score See reviews on Google ✓ Google-verified
General Practice VetsSpecialty & Referral VetsLow-Cost & Nonprofit Vet Clinics
Vetco Total Care
Location
Jollyville, Austin
Services
General Practice Vets, Specialty & Referral Vets, Low-Cost & Nonprofit Vet Clinics
Reviews
351
Best for
Owners seeking detailed consultations and gentle care for most dogs and cats

Business data from Google Business Profile, checked 2026-10-06. Facts from the business's own website were fetched 2026-10-06.

What recent reviews say

Vetco Total Care draws strong praise for staff kindness and medical thoroughness when visits go smoothly, with customers noting transparent pricing and a clean environment. Recent reviews reveal a clinic in transition: positive experiences center on named vets like Dr. Dror and techs such as Laura and Ciara, but concurrent complaints about long waits, a facility described as dirty and smelly, and a serious incident involving a Great Dane and alleged breed bias raise real concerns about consistency.

Praised for
  • caring, patient staff and vets
  • thorough exams and clear communication
  • efficient appointments when available
  • clean, modern facility
  • compassionate end-of-life care
Watch-outs
  • long waits despite appointments
  • occasional misdiagnosis or incomplete exams
caring-with-animalsthorough-diagnosisclear-communicationfriendly-staffclean-facilitylong-wait-timeshandles-anxious-petscompassionate
Best for: Owners seeking detailed consultations and gentle care for most dogs and cats
Think twice if: Recent inconsistency in facility cleanliness and long waits warrant planning extra time; large-breed owners should call ahead about staff experience.

Where this business shines

  • Thorough exams and detailed explanations from veterinarians
  • Named, experienced technical staff known for gentleness with pets
  • Modern, clean facility when maintained
  • Transparent pricing

Worth knowing

  • Named vets: Dr. Dror, Dr. Blatchford
  • Named techs: Laura, Ciara, Grant, Megan
  • Incident reported: alleged breed bias and unprofessional handling during Great Dane visit
  • Some reviews noted facility described as dirty and smelling; others praised cleanliness
  • Clear communication about diagnosis and treatment steps praised
  • End-of-life care mentioned positively

What reviews say by service

General Practice Vets
Thorough exams and clear explanations when appointments run smoothly; misdiagnosis risk noted in one recent case involving ear infection missed.
Specialty & Referral Vets
Website lists services including surgeries and dental care; reviews do not detail specialty work specifically.
Low-Cost & Nonprofit Vet Clinics
One review cited transparent and reasonable pricing relative to care quality; no competing price data in reviews.

How it compares

  • Rated 4.2 against a 4.62 average across the 214 general practice vets businesses listed here.
  • Has more Google reviews than 74% of the businesses in this directory.

What earned this score?

How We Score
Star rating 49
Review volume 100
Review recency 100
Review sentiment 53
Profile completeness 100
Verification 30

Rating breakdown

5
255
4
29
3
12
2
8
1
47

Common questions

Does Vetco Total Care accept walk-ins or require appointments?
The business publishes hours for all seven days, and reviewers mention making appointments. One reviewer reported being seen on short notice with an ear infection. Call ahead for walk-in policy.
How long should I expect to wait?
Wait times vary. Recent reviews report both "never had to wait" and complaints of "waiting forever" despite appointments, suggesting inconsistency.
Who is the veterinarian?
The clinic has multiple vets including Dr. Dror and Dr. Blatchford. Call to request a specific doctor or get a recommendation.
Request a quote

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Last updated 2026-10-06