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Animal Care Clinic

Updated 2026-10-06 · 1,242 reviewed · 240 listed · Scored from 590 Google reviews · How we rank ›

4.7(590) 88 composite score See reviews on Google ✓ Google-verified
Mobile & House-Call VetsLow-Cost & Nonprofit Vet ClinicsExotic & Avian VetsHolistic & Integrative VetsGeneral Practice Vets
Animal Care Clinic
Location
The Triangle, Round Rock
Services
Mobile & House-Call Vets, Low-Cost & Nonprofit Vet Clinics, Exotic & Avian Vets
Reviews
590
Ranking
#33 in Mobile & House-Call Vets
Best for
Pet owners seeking long-term vet relationships, senior dogs, and end-of-life care.

Business data from Google Business Profile, checked 2026-10-06.

What recent reviews say

Reviewers consistently describe feeling welcomed as family, with staff and vets who take time to explain care options without rushing. Multiple customers span 8 to 20 years of loyalty, praising Dr. Hensley, Dr. King, and staff member Ashley O. for compassion during routine visits, emergencies, and end-of-life care. One recent complaint raises concern about new ownership limiting direct communication with the vet and canceling appointments to avoid feedback, which contrasts sharply with the clinic's historic reputation for openness.

The clinic earns praise for easy appointment access, clean facilities, and reasonable pricing advice; many customers mention the Thrive pet insurance partnership as a financial help. Pets reportedly feel at home during visits. A small percentage of newer reviews suggest internal changes may be affecting the experience some long-term customers had come to expect.

Praised for
  • compassionate, patient end-of-life care
  • friendly, welcoming staff
  • efficient appointments and scheduling
  • clear communication and thorough explanations
  • long-term customer loyalty
Watch-outs
  • new ownership has changed communication and access to feedback
compassionatecaring-with-animalsknowledgeable-vetclear-communicationfriendly-staffeasy-schedulingclean-facilityhandles-anxious-petsgood-emergency-caresenior-pets-end-of-life
Best for: Pet owners seeking long-term vet relationships, senior dogs, and end-of-life care.
Think twice if: Recent reports suggest new ownership may limit direct access to your vet and receptiveness to feedback.

Where this business shines

  • Long-term staff relationships (Dr. Hensley, Dr. King, Ashley O.)
  • Compassionate end-of-life and emergency support
  • Transparent pricing and insurance partnership advice
  • House-call service available

Worth knowing

  • Dr. Hensley treats dogs and serves as a key long-term relationship point
  • Dr. King also praised for consistent care
  • Ashley O. recognized for warmth and professionalism at front desk
  • Thrive pet insurance partnership available
  • House-call service offered
  • Emergency same-day fits mentioned by long-term customers
  • Staff described as always welcoming; facility consistently noted as clean
  • End-of-life care explicitly praised as smooth and compassionate

What reviews say by service

General Practice Vets
Routine wellness and skin/ear/joint care praised as thorough and efficient.
Mobile & House-Call Vets
House-call service mentioned as available; one customer notes Dr. Hensley fits emergency house calls on short notice.
Exotic & Avian Vets
Business advertises exotic and avian services but no recent reviews directly comment on this service.
Holistic & Integrative Vets
Business advertises holistic services but no recent reviews directly comment on this service.
Low-Cost & Nonprofit Vet Clinics
Staff noted for offering reasonable, budget-considerate alternatives; Thrive insurance partnership mentioned as cost-saving.

How it compares

  • Rated 4.7 against a 4.65 average across the 84 mobile & house-call vets businesses listed here.
  • Has more Google reviews than 86% of the businesses in this directory.

What earned this score?

How We Score
Star rating 80
Review volume 100
Review recency 100
Review sentiment 75
Profile completeness 100
Verification 30

Rating breakdown

5
525
4
23
3
5
2
4
1
33

Common questions

How easy is it to book an appointment?
Multiple customers report very easy scheduling and quick appointment access. One long-term customer notes Dr. Hensley has accommodated last-minute emergencies many times over eight years.
Do they offer payment plans or help with costs?
Staff offer reasonable alternatives considerate of your finances. The clinic partners with Thrive pet insurance, which customers say saves money.
What services do they provide?
General practice exams, wellness checks, surgery, end-of-life care, house calls, and exotic/avian services. One customer notes they helped a stray kitten with a quick check and supportive advice.
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Last updated 2026-10-06