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Healing Hearts Animal Urgent Care

Updated 2026-10-06 · 1,242 reviewed · 240 listed · Scored from 34 Google reviews · How we rank ›

4.7(34) 79 composite score See reviews on Google ✓ Google-verified
Mobile & House-Call VetsLow-Cost & Nonprofit Vet ClinicsGeneral Practice VetsEmergency & 24-Hour VetsSpecialty & Referral Vets
Healing Hearts Animal Urgent Care
Location
Crystal Park, Round Rock
Services
Mobile & House-Call Vets, Low-Cost & Nonprofit Vet Clinics, General Practice Vets
Reviews
34
Ranking
#59 in Mobile & House-Call Vets
Best for
pet owners needing evening or weekend urgent care without emergency-room costs

Business data from Google Business Profile, checked 2026-10-06. Facts from the business's own website were fetched 2026-10-06.

What recent reviews say

Most visits result in swift, confident care with staff who explain what is happening and what to expect. Dr. Stetson handles complex surgery (splenectomy, transfusions) with clear guidance; vet tech Jaylo and others earn praise for gentleness and follow-up calls. Recent concerns include one weekend shift where an inexperienced vet left owners confused during a puppy emergency, and isolated front-desk rudeness during intake calls. Cost runs higher than regular vet but well below emergency-room pricing.

The clinic handles urgent care, nail trims, wound closure, and end-of-life with equal composure. Online check-in streamlines arrival for breathing emergencies. Staff names appearing in online replies raised a privacy question from one owner. Open late and on weekends near Crystal Park, serving Round Rock.

Praised for
  • quick response in emergencies
  • knowledgeable, caring veterinarians
  • friendly, patient staff
  • transparent communication about costs
  • thorough care and follow-up
Watch-outs
  • inconsistent veterinarian experience on weekend shifts
  • occasional rude front desk interactions
compassionatecaring-with-animalsthorough-diagnosisclear-communicationknowledgeable-vetfair-pricingfriendly-staffhandles-anxious-petsgood-emergency-careclean-facilityemergency-after-hours
Best for: pet owners needing evening or weekend urgent care without emergency-room costs
Think twice if: weekend shifts may occasionally include less experienced veterinarians; front desk tone can be dismissive if calling multiple times

Where this business shines

  • surgical capability on-site (splenectomy, orthopedic, soft tissue)
  • same-day care with online check-in
  • extended hours and weekend availability
  • transparent cost discussion upfront

Worth knowing

  • Dr. Stetson performs orthopedic and emergency surgery including splenectomy with transfusion management
  • vet tech Jaylo noted for friendliness and practical support
  • staff members Bree, Ashlee, and Gina named in end-of-life care
  • online check-in available for urgent presentation
  • follow-up calls and medication adjustments documented
  • Dr. Lanier handles skin growths and cyst removal

What reviews say by service

Emergency & 24-Hour Vets
rapid stabilization and oxygen support for breathing emergencies; swift response praised, one weekend case showed communication gaps
General Practice Vets
routine nail trims, paw pad treatment, and preventive guidance done gently and affordably
Specialty & Referral Vets
orthopedic and soft tissue surgery performed on-site; skin growth removal handled successfully
Low-Cost & Nonprofit Vet Clinics
pricing reasonable for urgent care; notably affordable compared to true emergency rooms, though one owner disputed medication quantity

How it compares

  • Rated 4.7 against a 4.62 average across the 214 general practice vets businesses listed here.
  • Has more Google reviews than 31% of the businesses in this directory.

What earned this score?

How We Score
Star rating 78
Review volume 67
Review recency 100
Review sentiment 70
Profile completeness 100
Verification 30

Rating breakdown

5
31
4
0
3
0
2
1
1
2

Common questions

Can I bring my pet in late on a weekday or weekend?
Yes. The clinic is open 7 days a week and handles emergencies into evening hours; one review noted service at 14 minutes before closing.
Can I fill out forms before arriving?
Yes. Online check-in is available and speeds arrival for urgent cases like breathing difficulty.
Do they offer surgery?
Yes. The clinic lists orthopedic surgery, emergency surgery, and soft tissue surgery on-site, including splenectomy and wound closure.
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Last updated 2026-10-06