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Hill Country Animal Hospital

Updated 2026-10-06 · 1,242 reviewed · 240 listed · Scored from 574 Google reviews · How we rank ›

4.8(574) 88 composite score See reviews on Google ✓ Google-verified Publishes prices
General Practice VetsEmergency & 24-Hour VetsExotic & Avian Vets
Hill Country Animal Hospital
Location
Camelot West, Austin
Services
General Practice Vets, Emergency & 24-Hour Vets, Exotic & Avian Vets
Reviews
574
Best for
Owners seeking a long-term vet who listens carefully and handles nervous or sick pets with genuine patience.

Business data from Google Business Profile, checked 2026-10-06. Facts from the business's own website were fetched 2026-10-06.

What recent reviews say

Most visits feel calm and supported. Owners return year after year for the staff's genuine warmth and vets like Dr. Kemnitz and Dr. Ryan, who listen carefully and never push unnecessary treatment. Some long-term clients noticed a dip in organization and follow-up after the clinic changed hands, but recent reviews show the team recovering that trust through attentive emergency care, daycare oversight, and check-in calls even after hours.

Staff include named veterinarians Dr. Kemnitz, Dr. Ryan, Dr. Monica Pickett, and technician William. Boarding, dental work, and end-of-life support are all praised. The clinic has served the Camelot West and Westlake areas since 1993, and new clients get $25 off their first visit.

Praised for
  • caring and patient vets
  • friendly and kind staff
  • handles anxious and emergency situations well
  • thorough follow-up care
  • trusted by long-term clients
Watch-outs
  • communication gaps after recent ownership change
  • inconsistent service delivery under new management
compassionatecaring-with-animalsknowledgeable-vetclear-communicationfriendly-staffhandles-anxious-petsgood-emergency-careclean-facilitypuppies-and-kittens
Best for: Owners seeking a long-term vet who listens carefully and handles nervous or sick pets with genuine patience.
Think twice if: Ownership changed hands recently; some long-term clients report a temporary dip in follow-up communication, though recent visits show improvement.

Where this business shines

  • Named, experienced vets praised for patience and care
  • Emergency capacity and compassionate end-of-life support
  • Boarding and daycare with staff updates
  • No pressure for unnecessary procedures

Worth knowing

  • Named vets: Dr. Kemnitz, Dr. Ryan, Dr. Monica Pickett; technician William mentioned by name.
  • Daycare and boarding praised for animal happiness and staff communication.
  • End-of-life care noted as compassionate and patient-paced.
  • Follow-up calls made by vets even after hours visits.
  • New client discount: $25 off first visit.
  • Operating since 1993.

What reviews say by service

General Practice Vets
Annual checkups, vaccinations, and nail trims handled with friendly, patient staff.
Emergency & 24-Hour Vets
Evening emergency calls answered promptly; team communicated clearly through stressful diagnosis and treatment, with follow-up calls the next day.
Exotic & Avian Vets
Exotic patient care listed on website, though no detailed review mentions available.

How it compares

  • Rated 4.8 against a 4.62 average across the 214 general practice vets businesses listed here.
  • Has more Google reviews than 86% of the businesses in this directory.

What earned this score?

How We Score
Star rating 86
Review volume 100
Review recency 100
Review sentiment 70
Profile completeness 100
Verification 30

Rating breakdown

5
529
4
21
3
8
2
1
1
15

Common questions

Do you take walk-in emergencies close to closing time?
Yes. One recent review notes staff answered a call at 5:40pm when the clinic was set to close at 6pm, got the pet's profile set up over the phone, and saw the dog immediately.
What happens if my pet stays in your boarding program?
Staff keep owners updated on how their pets are doing. One review mentions the daycare staff shared that the reviewer's dog met a 'crush' on a playdate.
Do you charge extra for follow-up care after a vet visit?
Follow-up is included. A vet called a client the morning after an evening emergency visit to check on the dog.
Request a quote

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Last updated 2026-10-06