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West Austin Pet Hospital

Updated 2026-10-06 · 1,242 reviewed · 240 listed · Scored from 18 Google reviews · How we rank ›

5.0(18) 82 composite score See reviews on Google ✓ Google-verified
General Practice VetsEmergency & 24-Hour VetsLow-Cost & Nonprofit Vet Clinics
West Austin Pet Hospital
Location
West Lake Hills
Services
General Practice Vets, Emergency & 24-Hour Vets, Low-Cost & Nonprofit Vet Clinics
Reviews
18
Best for
Owners seeking a personal relationship with a knowledgeable, independent vet who listens.

Business data from Google Business Profile, checked 2026-10-06. Facts from the business's own website were fetched 2026-10-06.

What recent reviews say

Dr. Quintana built a loyal following years before opening West Austin Pet Hospital, and that loyalty reflects genuine trust in his knowledge and care. Reviewers consistently report feeling heard: the doctor explains options without rushing, catches underlying issues through thorough work, and follows up to confirm treatment works. Staff welcome pets with treats and belly rubs, helping nervous animals relax. The facility is clean and new, located in a shopping center with dog-friendly amenities nearby.

The practice serves general wellness, urgent issues, diagnostics, and surgery across puppies to senior pets. Pricing aligns with other Austin clinics. Reviewers appreciate the practice is independent and not corporate-owned. One owner noted Dr. Quintana is a top vet school graduate starting his own practice in West Lake Hills.

Praised for
  • knowledgeable and compassionate vet
  • takes time to explain and listen
  • staff caring and welcoming
  • clean facility
  • thorough diagnostics and follow-up
compassionatecaring-with-animalsthorough-diagnosisclear-communicationknowledgeable-vetfriendly-staffclean-facilityhandles-anxious-petspuppies-and-kittens
Best for: Owners seeking a personal relationship with a knowledgeable, independent vet who listens.

Where this business shines

  • Dr. Quintana known for personalized, unhurried care
  • Staff train anxious pets with treats and calm handling
  • Thorough diagnostics catch overlooked issues
  • Independent, not corporate-owned practice

Worth knowing

  • Dr. Quintana is the founding vet
  • Staff member Celina named as helpful
  • Practices thorough diagnostics (bloodwork, urine testing, fecal exams)
  • Uses treats and belly rubs to calm anxious pets during visits
  • Offers treatment options in tiered formats (small, medium, large)
  • Provides follow-up calls to confirm treatment effectiveness
  • Located in shopping center with WoofGang treats, HEB, Kerbey Lane, Lee's Kitchen

What reviews say by service

General Practice Vets
Thorough wellness exams and diagnostics; follows up on treatment outcomes.
Emergency & 24-Hour Vets
Offers urgent care; reviewers feel unhurried even during time-sensitive visits.

How it compares

  • Rated 5 against a 4.62 average across the 214 general practice vets businesses listed here.
  • Has more Google reviews than 27% of the businesses in this directory.

What earned this score?

How We Score
Star rating 85
Review volume 56
Review recency 100
Review sentiment 81
Profile completeness 100
Verification 30

Rating breakdown

5
18
4
0
3
0
2
0
1
0

Common questions

Does Dr. Quintana take emergency appointments?
Yes. The business lists urgent care as a service and publishes hours seven days a week.
Are newly adopted puppies welcome?
Yes. Reviewers with new puppies report multiple vaccination visits felt welcoming, with staff using treats to help puppies associate the vet with positive experiences.
What's nearby if I need supplies or want to grab food while my pet is at the vet?
The practice is in a shopping center with WoofGang (pet treats), HEB, Kerbey Lane, and Lee's Kitchen; the last two have outdoor patios where pets can join their owners.
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Last updated 2026-10-06