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Roots Integrative Veterinary Care

Updated 2026-10-06 · 1,242 reviewed · 240 listed · Scored from 160 Google reviews · How we rank ›

4.8(160) 87 composite score See reviews on Google ✓ Google-verified
Holistic & Integrative VetsGeneral Practice Vets
Roots Integrative Veterinary Care
Location
Dittmar-Slaughter, Austin
Services
Holistic & Integrative Vets, General Practice Vets
Reviews
160
Ranking
#1 in Holistic & Integrative Vets
Best for
Senior dogs and cats needing holistic pain management alongside surgical care; owners who prefer alternatives to traditional medicine.

Business data from Google Business Profile, checked 2026-10-06. Facts from the business's own website were fetched 2026-10-06.

What recent reviews say

Long-time patients trust the veterinarians (particularly Dr. Lassin and Dr. Sosa) with senior pets and complex cases, praising visible results from acupuncture, chiropractic, and dental surgery. The practice creates a calming environment where nervous animals visibly relax, and staff show genuine care through grief follow-up after loss. Recent reviews highlight the team's ability to explain options and discuss holistic alongside conventional medicine without pushy selling.

Billing inconsistencies and office management friction mar some experiences, though the clinical care remains highly regarded. A few customers report shorter appointments than promised, undisclosed add-on fees, and unresponsive follow-up on treatment plans. These issues appear operational rather than medical, and the vet team's reputation insulates the practice from lasting damage.

Praised for
  • Long-term doctor-patient relationships (9+ years with Dr. Lassin)
  • Visible results with alternative therapies (chiropractic, acupuncture, herbal care)
  • Calm, Fear-Free environment that anxious pets respond to
  • Attentive surgical care with detailed aftercare and MDR1 safety protocols
  • Senior pet care and end-of-life support, including grief follow-up
Watch-outs
  • Office staff and billing add hidden fees and unclear charges
  • Appointment duration issues and lack of follow-up on promised treatment plans
compassionatecaring-with-animalsclear-communicationknowledgeable-vethandles-anxious-petsclean-facilitysenior-pets-end-of-lifethorough-diagnosisbilling-surprisesfriendly-staff
Best for: Senior dogs and cats needing holistic pain management alongside surgical care; owners who prefer alternatives to traditional medicine.
Think twice if: Office billing adds undisclosed fees on top of quoted appointment cost; clarify final price and appointment length before visiting.

Where this business shines

  • Veterinarians with 9+ year patient relationships and reputation for senior pet expertise
  • Visible results from integrated acupuncture and chiropractic alongside surgery
  • Fear Free certified; calm office environment that visibly settles nervous pets
  • Transparent about treatment options without conventional-only pressure

Worth knowing

  • Dr. Lassin: 9-year continuity from previous practice (Paz); patients report dogs visibly happier here than elsewhere
  • Dr. Sosa: senior pet specialist; described as 'animal whisperer' by patients
  • Dr. Jordan: praised for solving chronic cases (one review: cat previously in and out of hospital)
  • Chiropractic care showing 8-month durability in mobility and energy (Review 2)
  • Dental surgery under sedation with attentive post-op care; one patient's 15-year-old dog recovered without prior trauma response
  • Vet tech names posted publicly (e.g., Kaylee); grief follow-up calls after patient death documented

What reviews say by service

General Practice Vets
Wellness checkups, senior care, and preventive health praised; strong reputation for listening and explaining options.
Holistic & Integrative Vets
Acupuncture and chiropractic produce visible results; patients appreciate non-traditional alternatives offered alongside conventional medicine without pressure to choose one.

How it compares

  • Rated 4.8 against a 4.67 average across the 75 holistic & integrative vets businesses listed here.
  • Has more Google reviews than 46% of the businesses in this directory.

What earned this score?

How We Score
Star rating 85
Review volume 96
Review recency 100
Review sentiment 70
Profile completeness 100
Verification 30

Rating breakdown

5
150
4
1
3
2
2
2
1
5

Common questions

Can I get acupuncture or chiropractic for my dog?
Yes. The practice lists acupuncture and chiropractic therapy as services. Reviews show chiropractic can improve mobility and energy in senior dogs, with results lasting months.
Are they good with anxious or nervous pets?
Yes. They are Fear Free Certified and multiple reviews note that nervous dogs visibly relax in their calm office environment.
Do you offer surgery and dental work?
Yes. Services include spaying/neutering, mass removal, laceration repair, dental care, and surgical extractions. Patients praise careful post-operative care.
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Last updated 2026-10-06