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Thrive Pet Healthcare - Round Rock

Updated 2026-10-06 · 1,242 reviewed · 240 listed · Scored from 842 Google reviews · How we rank ›

4.2(842) 74 composite score See reviews on Google ✓ Google-verified
Mobile & House-Call VetsGeneral Practice VetsLow-Cost & Nonprofit Vet ClinicsExotic & Avian VetsHolistic & Integrative VetsEmergency & 24-Hour Vets
Thrive Pet Healthcare - Round Rock
Location
Greenlawn Crossing, Round Rock
Services
Mobile & House-Call Vets, General Practice Vets, Low-Cost & Nonprofit Vet Clinics
Reviews
842
Ranking
#67 in Mobile & House-Call Vets
Best for
Pet owners with anxious animals who value a calm first experience and clear cost communication.

Business data from Google Business Profile, checked 2026-10-06.

What recent reviews say

Most visits go smoothly. Reviewers consistently note that staff and vets treat nervous pets with gentleness, remember animals by name, and explain procedures and costs upfront. Technicians like Molly, Dayna, and Alexis, plus vets Dr. Murphy and Dr. Fuentes, receive frequent specific praise for compassion and attentiveness.

A significant recent dispute involves a Grade 4 heart murmur diagnosed in August, later found to be absent by a second opinion, with $3,100 in recommended care that was not pursued. The customer reports unresolved attempts to cancel Thrive Plus memberships and receive refunds since August, despite escalations to management and the CMO. This stands as the main caveat in an otherwise positive profile.

Praised for
  • caring and attentive staff
  • veterinarians listen and explain
  • handles anxious or nervous pets well
  • transparent pricing and clear cost estimates
  • fast service and appointments
Watch-outs
  • disputed diagnosis (serious cardiac finding later disputed)
  • Thrive Plus membership cancellation and customer service issues
caring-with-animalscompassionateknowledgeable-vetclear-communicationfriendly-staffhandles-anxious-petsfair-pricingeasy-scheduling
Best for: Pet owners with anxious animals who value a calm first experience and clear cost communication.
Think twice if: Seek a second opinion on significant diagnoses before committing to expensive treatment; review Thrive Plus cancellation terms carefully.

Where this business shines

  • Staff remembers individual pets and their histories
  • Veterinarians take time to explain diagnoses and costs
  • Handles anxious and nervous pets with patience
  • Transparent upfront pricing and estimates

Worth knowing

  • Named staff praised: Dr. Murphy, Dr. Fuentes (Miranda), Dr. Diaz, Nurse Valya, technicians Molly, Dayna, Alexis, Aria
  • Thrive Plus membership program available
  • Explicit cost estimates provided before procedures
  • Quick triage for injuries (bleeding paw, emergency situations)
  • One instance of suspected cardiac misdiagnosis (Grade 4 heart murmur found absent on second opinion)

What reviews say by service

General Practice Vets
Most reviewers report caring exams and clear explanations; one reports a disputed serious diagnosis.
Mobile & House-Call Vets
Advertised; no specific review detail provided.
Low-Cost & Nonprofit Vet Clinics
Multiple reviewers call pricing fair and affordable; one found office visit charge ($60) higher than expected elsewhere.
Holistic & Integrative Vets
Advertised; no specific review evidence.
Exotic & Avian Vets
Advertised; no specific review evidence.
Emergency & 24-Hour Vets
One positive review describes rapid response to a bleeding paw injury; no broader emergency-care detail.

How it compares

  • Rated 4.2 against a 4.62 average across the 214 general practice vets businesses listed here.
  • Has more Google reviews than 93% of the businesses in this directory.

What earned this score?

How We Score
Star rating 47
Review volume 100
Review recency 100
Review sentiment 57
Profile completeness 100
Verification 30

Rating breakdown

5
602
4
68
3
40
2
28
1
104

Common questions

Do you offer Thrive Plus membership?
Yes, Thrive Plus is available. One reviewer called it a 'great deal'; another is disputing cancellation terms following a diagnosis disagreement.
Will you provide a cost estimate before treating my pet?
Yes. Recent reviews note the clinic gives estimates and explains costs upfront before proceeding.
How quickly can my injured pet be seen?
One reviewer reported seeing a dog with a bleeding paw injury promptly. Hours are published seven days a week.
Request a quote

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Last updated 2026-10-06