
Austin Vet Hospital
Staff know regular clients by name and go the distance during crises, with clear explanations and genuine care for both pets and owners. A recent emergency visit caught snake bite when routine diagnostics failed, highlighting the importance of follow-up advocacy, though cost remains a consideration during complex cases. The team handles anxious pets with patience, offer multiple care options without pressure, and staff across all roles demonstrate engagement. Dr. Kittell receives specific praise for thorough case management, and the clinic has earned trust from long-term clients and their elderly or senior pets.

